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April 29th, 2006 18:00

Intel Pro wireless connects to network but not to internet?????

Esquire--here are all of the specs for all of the computers on the network
1st is the brand new Inspiron 9400 E1705
has XP Media Center Edition
Intel Centrino
Intel Proset Wireless
The Wireless Intel Pro is connected but firewalled
The 1394 Connection is disabled and is the net adapter
Property: Value
Physical address: 00-13-02-25-81-8E
IP address:  192.168.1.102
Subnet Mask:  255.255.255.0
Default Gateway:  192.168.1.1
DNS Servers:  68.87.77.130 & 68.87.72.130
WINS Server: (BLANK)
***there is no DHCP and I haven't found where I would enter that anyway
The signal is "very good" but no internet
 
The other client computer in the network which is connected fine and does access the internet is:
 
Dell Desktop Dimension 8400
XP Home
LAN network is unplugged
Wire Network D-Link is connected and is receiving a "very good" signal
Physical address:  00-11-95-89-51-DA
DHCP Server:  192.168.1.1
IP address:  192.168.1.100
Subnet Mask:  255.255.255.0
Default Gateway:  192.168.1.1
DHCP Server:  192.168.1.1
DNS Servers:  68.87.77.130 & 68.87.72.130
 
The host computer is:
Compaq Presario 061
XP Home
1394 Adapter is connected
Physical address:  00-13-D4-D7-01-80
IP address:  192.168.1.101
Subnet Mask:  255.255.255.0
Default Gateway:  192.168.1.1
DHCP Server:  192.168.1.1
DNS Servers:  68.87.77.130 & 68.87.72.130
WNS Server:  (BLANK)
 
It runs a Norton Firewall in addition to the Microsoft XP Firewall
The Norton Firewall is trusted for:
IP address 192.168.1.0
Mask Subnet:  255.255.255.0
 
BOTH the Compaq Host computer and the Dell Deminension 1st Client computer are set to obtain the IP address and DNS addresses automatically
 
The router is a Lynksis Wireless-B 24 Ghz...
 
That is all of the information I have...I did have to physically turn off the Intel Proset Wireless program in order to even get the computer to connect to the network and let the Microsoft program take over...
 
I hope we are able to find a solution or should I just call Dell???
 
Can anyone help???

2 Intern

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7.9K Posts

April 29th, 2006 21:00

sorry if I missed it in there, but what kind of intel card?  Regardless, have you tried getting the latest drivers from www.intel.com?   I typicall had more problems with ProSet than with XP's WZC, but other people have reported the opposite

April 29th, 2006 23:00

Intel Centrino is the card on the Inspiron.  Neither of the network wizard detected the correct IP address for the network I had to manually enter them.

April 30th, 2006 00:00

Under network adapter (from the Device Manager) it says...
There are three listed under the two that have red "X"s on them
1394 Net Adapter
Broadcom 440x 10/100 Inegrated Controller
The one that is being utilized is
Intel(R) PRO/Wireless 3945ABG Network Connection
 
Under Processors
Genuine Intel(R) CPU T2300 @ 1.66GHz (actually has this listed twice)

2 Intern

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7.9K Posts

April 30th, 2006 00:00

centrino is a marketting term and not a card. open up device manager and see what card is under network adapter.  alternatively, this program should tell you: http://downloadfinder.intel.com/scripts-df-external/Detail_Desc.aspx?agr=N&DwnldID=8061&ProductID=1847

2 Intern

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7.9K Posts

April 30th, 2006 00:00

I would try the drivers and Proset software (if you wish to use proset) listed as the first package on this page: http://support.intel.com/support/wireless/wlan/sb/CS-010623.htm

April 30th, 2006 01:00

OK--been online & on phone with Dell support for several hours...came down to system restore...now I let the Intel Proset connect (& have an excellent connection to the network--not ours!!!) --it gave the IP address of 169.254.221.172 ????  The Dell tech wanted me to check for spy ware...now how could I have this problem when I cannot connect to the internet????  It is very frustrating.  I am now officially back to square one!  HELP!!

2 Intern

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7.9K Posts

April 30th, 2006 02:00

that address sounds like a privately generated IP address -- which happens when DHCP fails

May 1st, 2006 12:00

If I install the new drivers from the link to the Proset that you gave will that fix the DHCP?

2 Intern

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7.9K Posts

May 1st, 2006 15:00

possibly ...  it depends what the problem is

16 Posts

May 1st, 2006 23:00

If you want to enable dhcp. go to control panel then network properties. right click the wireless card and click on properties. on the general tab look for the TCI/IP then click on properties then make sure that the "obtain IP address automatically in chosen. and thats it. check the router if you enable mac filtering.

May 2nd, 2006 23:00

OK--I updated the drivers as suggested...went and changed the setting to obtain IP address automatically and no IP was obtained now.  Now it says "no supported wireless adapters found"...my brain hurts--what is that in dumb blond lingo?

4 Posts

July 26th, 2006 11:00

Angie, not sure if this is same problem i had. Took over 12 hours to resolve. My new out of the box inspiron 9400 picked up great signal from our wireless network, but was slower than dial up on a bad day when getting on the internet, if it would even connect. Most of the time "page can't be displayed", or nothing would come up at all.

What resolved the problem was tinkering with the settings of the network card in the computer to make it match the technology of the wireless router. Even though we already had a good network signal.

Basically, our wireless router in the office is old and sends out a "b" signal. And these new computers are set up to run on a, b, or g signals. When I tinkered with the advanced settings on the network card, and changed the wireless setting to only find/read/receive "b" signal, the computer worked like it is supposed to.

Hope this helps, and it has nothing to do with being a blond.

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