Problem with Dell Wireless 1390 WLAN Mini-Card

Ok, thanks.

I did find something though. When I was doing a diagnostic test, with the Driver Installation disk (you insert the disk, restart the computer, then hit F12, then run diagnostics), one of the tests resulted in an error and it said:

Error Code  0600:5126

Msg: Hardware Detect Error- Inverter cable not detected

So I'm wondering if that might be related to the problem that I'm having?

So that would be an internal problem and not something to do with the drivers maybe?

AMiller_01,

I think the Inverter cable is to the screen. I remember seeing something that the diagnostics has an issue with detecting the cable on older model systems. The cable works but the diagnostics report wrong. The diagnostics was written with the new cable.

Rick

AMiller_01,

The choice is your. Make sure if you decide to, backup all files and folders that you cannot afford to lose.

The easiest method, if the recovery partition is there and working properly Restoring Your Computer´s Software to the Factory Settings

Manual method is How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

Make sure to install the drivers in the correct order. How to Download and Install Drivers in the Correct Order

Rick

So just to be sure that I'm doing this right:

Do I want to use the directions on the link you gave me (support.dell.com/.../document)

Or this one (support.dell.com/.../document)

Because it says at the top of your link that inspirons need the second list of directions.

So should I do Step 1 of the first link and then do the inspiron steps? Or just do all the directions of the first link?

I have Windows Vista, and that's what it showed me (support.dell.com/.../document)

AMiller_01,

Not sure which operating system you have. Did you select the correct operating system?

If Windows 7, did you create the Windows 7 - IMPORTANT Windows 7 Backup Disks to create

If yes, then you can use Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0

Rick

AMiller_01,

Yes, have heard people doing step 3.

Rick

Ok thank you. I'm sorry but I have another question, I just want to make sure I got this.

So after I do all the steps on (support.dell.com/.../document)

Then I want  to download all of those drivers in the correct order?

I'm a little confused about backing up my files; how it explains it in step 1. When I do that, what files am I backing up? All of my files and folders, including personal stuff? Or  only system related things?  (sorry if this doesn't make sense)

What I just did, last night, was I copied all of my personal files etc. on to my external harddrive.

So  I'll also save the backup on to my external harddrive too.

So after I restore my system to factory settings. Do I want to go ahead with step 4 and restore my files? And  then download all of the drivers in the correct order?

I guess my main concern is that if I restore my backed up files, like how it explains in step 4, will I be putting the possible problem back on to my computer? Do you know what I mean?

Like I said I'm probably completely misunderstanding the process. So in summary this is what I should do:

Step 1 through Step 4 and THEN download drivers?

AMiller_01,

Saving personal files and folders, like pictures, documents, Videos and other tiems that you cannot afford to lose.

If you use the Recovery partition, it will install everything for you and no need to install drivers in the correct order. IF the Recovery Partition does NOT work, the you'll need to do a manual installation and install the drivers in the correct order. If you made Dell Data Safe disks, the operating system can be installed that way and it also installs everything, so the drivers do not have to be installed.

Rick

So I finished the factory restore and restored all of my files, but I still have the same problem.

Is it possible that by restoring all of my files, I put the problem back on to my computer?

I was going to try to do another factory reset, but instead install the drivers manually instead of restoring my files.

(And I guess if that doesn't work then its an internal problem?)

Should I go ahead and try this or do you have any other suggestions or things I can do?

In addition to my question above I noticed something through the Dell PC Checkup:

I was prompted to do a PC checkup and so when I did it, it said there weren't any problems, but what struck me  was underneath  Network adapter it  said:

Dell PC Checkup Report:

Network adapter

Networking Device: Broadcom 440x 10/100 Integrated Controller

Cable status: Disconnected

DHCP Enabled: Yes

IP Addresses: 0.0.0.0

Default Gateway: 0.0.0.0

Autoconfiguration Enabled: Yes

WINS Servers: 163.244.112.253 , 163.244.101.26

WINS Enabled: Yes

MAC Address: 00-1D-09-A9-A7-32

Broadcast: 0.0.0.0

Cable Status: Disconnected

WINS Servers: , -

The cable status is disconnected. Does that mean an actual cable inside  my computer is disconnected? Or that I'm not connected to  the internet?

So I'm going to try again but

Can I revert to factory settings (without restoring the backup) and then use that guide for installing drivers in the correct order?

Or do I  have to  do the manual guide to reinstalling windows (support.dell.com/.../document) in order to install the drivers manually ?

AMiller_01,

No IP Address, try this article.

Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers

Rick