'Aquiring Network Address' message on LAN connection

Question

Hello - My wired DSL connection on my Dell Dimension desktop had been working fine until I added a wireless laptop to the network.  Ever since that day my desktop receives a 'aquiring network address' message when it's started and it never connects via the 'Local Area Connection'.  My ISP (Verizon Online) provides software that sets up a PPP connection for Broadband that gets my the the internet via the DSL connection but it's manual each time I boot up.  Has anyone experienced similar issues and if so what can I do to restore or repair the 'Local Area Connection'.   Thanks, Howie

volcano11 · Answer

Please provide more information on how this network is set up?  Do you have a router?  How is the wireless laptop connecting to the network? Steve

hguarini · Answer

My ISP (Verizon Online) even sent me a new Westell assuming there was a hardware issue since they have been unable to troubleshoot this one.  There are also leaning towards a PC/NIN issue which could be the case but I'm yet to find answers.  I know the DSL connection is functional becuase if I connect using the Verizon software using PPP I get to the internet just fine.  I would liek to get the Local Area Connection issue resolved though.

jp0618 · Answer

I am having the same issue. i have an ispiron 1150 with wireless thats was connected and working fine until i connected 2 dimensions 2400's with wireless to it and now i have acquiring address on my laptop and one of the desktops. My dsl provider said the problem is on the computer. I have 2 other desktops (Dells) that are fine.

hguarini · Answer

My Dell Dimension 2350 Desktop is wired to my Westell VersaLink 327W Modem/Router (provided by Verizon DSL). I also have a laptop with a Wireless network card connecting to the same Westell Modem/Router.

jp0618 · Answer

all 4 computers in my home are connected with 2wire800 and were all working fine until yesterday.

volcano11 · Answer

When you added the wireless computer to the network, did you enable MAC address filtering. When MAC address filtering is added on some routers, it not only applies to the wireless connections, but also applies it to the wired connection, in which case you need to enter the MAC address of the computer that is connected by ethernet as welll as the MAC addresses of the those that are connecting by wireless.

Steve

hguarini · Answer

If MAC address filtering was enabled by the laptop I was not aware of it.  The laptop is supplied by my employer and I'm not sure how to check for this setting.  Also - How do I check this setting on my home desktop?

jp0618 · Answer

This does not explain to me why 2 of the 4 of my computers work.  3 of them are wireless and brand new. My laptop is from Christmas and has always worked and suddenly stopped, the desktops are 4 days old and 1 works and the other does not. They both worked when they were first connected to the DSL.

jp0618 · Answer

Whta is MAC filtering anyway?

volcano11 · Answer

hguarini,

MAC address filtering in enabled/disabled on the router. It is part of the security settings. If you did not enable it, then it is not likely enabled. I mentioned this because you said that the network stopped working when you added the wireless computer to the network. If you had messed around with the security settings on the router when you added the wireless, then that could possibly explain why you no longer have any network access. Are either of the computers getting an IP address from the router?

jpo618,

I'm ignoring your posts because you seem to have a different problem, and I cannot deal with two different problems in the same thread. You should start a new thread to avoid the confusion.

Steve

jp0618 · Answer

i didnt touch the router when i added the 2 desktops. they bothe worked fine when i connected them only one stopped working. My laptop has been working no problems for 3 months and just quit.

Thanks for the lack of help Steve.

volcano11 · Answer

jp0618,

If you haven't yet noticed, I have helped hundreds, if not thousands of people solve their problems here on this forum. I would be happy to help you, but all I am asking is that you have some consideration for the person who originally started this thread, by not jumping in and confusing the whole thread. Start you own thread and I will address answers to you. But if you continue to post in this thread, I will continue to ignore your posts and hope that the thread does not get so confusing that I cannot help Howie.

Steve

hguarini · Answer

Thanks for all the help. It seems after restarting the DHCP service (which was disabled for some reason) I was able to ping the modem/router and therefore able to reconfigure it to Verizon specs. I'm back on-line.

Thanks,

Howie

Networking, Internet, & Bluetooth

"Aquiring Network Address" message on LAN connection

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