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November 21st, 2015 11:00

wireless Dell Latitude E5450

i have laptop dell E5450

when i install drivers from Dell web site,my network driver couldn't setup WiFi connection .

and this massage shows to me " Intel wireless Bluetooth require  that is your computer is running 64 bit windows 7 with SP 1 or later service pack". 

for your information my windows is 7 ultimate 64 bit.

thanks for your concern

November 21st, 2015 11:00

no, my windows 7 ultimate 64 bit not SP1 

i cant get the second question 

11 Legend

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16.3K Posts

November 21st, 2015 11:00

Do you have SP1 installed?

What file did you use to load drivers for the wifi?

November 21st, 2015 12:00

my windows is 7 ultimate 64bit .. so how he asked me for win 64bit ??

11 Legend

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16.3K Posts

November 21st, 2015 14:00

Your message says you need 64-bit and SP1. If you have 64-bit already, update to SP1 and try again.

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65.9K Points

November 22nd, 2015 03:00

Download and launch the update generator from the WSUS Offline Update on another computer and get all the Windows 7 64 Bit updates:

http://dellwindowsreinstallationguide.com/wsus-offline-update/

Then copy this to a USB and patch your Windows 7 install offline. After that proceed with the installation of the system drivers in the correct order:

http://dellwindowsreinstallationguide.com/driver-installation/

Note also that you are eligible for a free Upgrade to Windows 10 TH2 Pro which is available to download here:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/

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