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2 Posts

12059

April 15th, 2014 19:00

2824 - Fatal Error Core PP HW phase 1 init failed

I have received this error from the switch via console. I am unable to find solution around Dr.google and hoping Dell support could help solve this. The error code is as below:

------------------------------------
-- Unit Standalone                --
------------------------------------

01-Jan-2000 00:00:06 %2SWINIT-F-INITCOREPPHWPHASE1: SW2P_core_pp_hw_phase1_init:
: Core PP HW phase 1 init failed - error msg Operation failed

***** FATAL ERROR *****
Reporting Task: ROOT.
Software Version: 1.0.0.33 (date  17-Feb-2009 time  17:33:52)
0x143b64
0x141144
0x52946c
0x35691c
0x35a394
0x68cd00
0x68ee00
0x71195c
0x718e5c
0x72ad10
0x6913cc
0x6966f0
0x52fe84
0x15f790

**************************************************
*****************  SYSTEM RESET  *****************
**************************************************

Solutions taken:

Upgrade firmware to 1.0.0.45 - Not working

Downgrade firmware to 1.0.0.33 - Not working

Clear Config file and enter unmanaged mode - Not working

2 Posts

April 16th, 2014 17:00

The unit is still under warranty and I have called Dell. They will be coming to do an exchange with the faulty unit.


This problem is kind of weird as it happen suddenly while its powered on

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