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6 Posts

71596

March 28th, 2012 02:00

Dell 2161DS KVM over IP Switch - Firmware needed? Error:Video subsystem has failed

I need help finding the most recent firmware for the 2161DS switch?

I have owned this switch for over a year and find the lack of documentation on this model surprising. it seems you can for some firmware updates and the remote console software scattered on a few dell support pages however there is not a page for the 2161DS... nor is there any support online or downloads. also the firmware pages that do exist, i do not know if they are the most current or not??

Also I'm now incurring the following error when trying to connect to any computer via the RCS Software:

Unable to connect to the Remote Console Switch. Reason: The video subsystem has failed.

Is there any other models that work with the dell remote console software other than the newer 2161DS-2 which is much more expensive 

6 Posts

March 30th, 2012 01:00

It looks like I am at version A00-00 2_0_2

I was wondering if i need to install the firmware patchs one after another for them to work and avoid issues?

1 Message

June 17th, 2014 17:00

I also have a 2161DS legacy.  The most recent firmware that I could find was 3.1.0.0 and is available at www.dell.com/.../DriversDetails

Then I installed version 4 of RCS located www.dell.com/.../DriversDetails

When I manually assigned an IP and told it to find it, it didn't work.  I then factory reset the switch, and ran the wizard and told it I didn't know the IP address, and it found and configured it properly.

December 24th, 2016 23:00

I updated the version to 3.1.0 and simply opens with the video drizzling. I can not go back to the version. Could I make firmware available here within 3.x so I can test? I have a legacy 2161DS. Before upgrading worked fine, I thought of upgrading to try to fix Delay mainly.

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