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22973
February 1st, 2014 09:00
PowerConnect 5548P appears dead --how to troubleshoot?
Okay, separate switch on my bench from any recent posts; I have a Dell PowerConnect 5548P sitting here. Apparently my predecessor told one of our techs "he thought it was bad".
I've already hooked it up to console cable, and booted it. I only get the first message:
Boot1 Checksum Test...............
Then nothing after. Are there any reset or diagnostic procedures I can run before taking things up with Dell Support, or is this pretty much "stick a fork in it, it's done?"
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PrepIT
25 Posts
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February 1st, 2014 11:00
Through several resets, I have gotten the switch to boot. However, I still experience problems. The switch periodically announces the up and down performance of its fans, and console communication is so delayed that a command might show up 2-3 minutes after I typed it. I don't get consistent communications, and so I can't really query anything.
PrepIT
25 Posts
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February 13th, 2014 07:00
Daniel,
Thank you for the information. I have updated the firmware through XMODEM, and am now at the console prompt. Are there any onboard diagnostic commands I can run on the PowerConnect switches to check for basic functionality?
PrepIT
25 Posts
0
February 13th, 2014 08:00
With the switch reloaded, I am seeing no obvious errors that could be determined without having it as a member of a network, and the switch is now responding to commands.
Having found the management IP, it looks like my predecessor took this switch out of commission and already replaced it. I am guessing that either the flash was corrupted, or he found an issue that I can only determine by putting it back on a network and testing it, so that will need to be my next move (once I have wiped the configuration).
Daniel, thank you for your assistance.