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February 1st, 2014 09:00

PowerConnect 5548P appears dead --how to troubleshoot?

Okay, separate switch on my bench from any recent posts; I have a Dell PowerConnect 5548P sitting here.  Apparently my predecessor told one of our techs "he thought it was bad".


I've already hooked it up to console cable, and booted it.  I only get the first message:

Boot1 Checksum Test...............

Then nothing after.  Are there any reset or diagnostic procedures I can run before taking things up with Dell Support, or is this pretty much "stick a fork in it, it's done?"

25 Posts

February 1st, 2014 11:00

Through several resets, I have gotten the switch to boot.  However, I still experience problems. The switch periodically announces the up and down performance of its fans, and console communication is so delayed that a command might show up 2-3 minutes after I typed it.  I don't get consistent communications, and so I can't really query anything.

25 Posts

February 13th, 2014 07:00

Daniel,

Thank you for the information.  I have updated the firmware through XMODEM, and am now at the console prompt.  Are there any onboard diagnostic commands I can run on the PowerConnect switches to check for basic functionality?

25 Posts

February 13th, 2014 08:00

With the switch reloaded, I am seeing no obvious errors that could be determined without having it as a member of a network, and the switch is now responding to commands.

Having found the management IP, it looks like my predecessor took this switch out of commission and already replaced it.  I am guessing that either the flash was corrupted, or he found an issue that I can only determine by putting it back on a network and testing it, so that will need to be my next move (once I have wiped the configuration).

Daniel, thank you for your assistance.

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