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44145
August 9th, 2013 01:00
PowerConnect M6348 issues
Morning all,
Powerconnect M6348 was working aok in one chassis, moved to another, the green light comes on at the back and never goes to blue/green.
Trying to get to the web Gui fails, even trying racadm from the m1000e and then going to the blade console doesnt come up. Unit is within guarantee, just wanted to exhaust all options before getting a replacement. I do not have the USB/Serial cable to hand (office move lost that) but to fix it, dont mind going down to maplin and buying USB/Serial cable.
Any thoughts? Should we try forcing a firmware upgrade to it, the problem is I do not know what release it is on in the first place :(
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SCP_UK
14 Posts
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August 9th, 2013 08:00
An update to the above, from the CMC I see :
I/O Module C2 did not boot within the expected time.
I also can from racadm make the blue master like blink on and off (so it can talk to it at the very least).
SCP_UK
14 Posts
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August 12th, 2013 05:00
Hi Daniel
Ok after a good search cant find the cable - do you know the part number and I will order a new one ? :-)
Thanks,Chris
SCP_UK
14 Posts
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August 12th, 2013 07:00
Hi Daniel,
Well I have tried a null modem cable as well as a StarTech FTDI USB to RS232 Serial Null Modem cable. Plugging this into a known working M6348 at 9600/N/8/1 and zip comes up on a working M6348.
I can buy one of those cables that you mentioned if you are sure it is the correct cable, ill need to get it from the UK mind you but will get it ordered.
If that doesnt work on the working M6348 - whats plan b?
SCP_UK
14 Posts
0
August 12th, 2013 08:00
Hi Daniel,
In windows I used hyperterminal and zoc - I tested the cable conencting pins 2 and 3 and was getting echo'd back quite happily.
I am just about to try Linux and a terminal app to see if I get any further. The worrying this is, I get nothing back from the M6348 either the working or non working one.
SCP_UK
14 Posts
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August 12th, 2013 09:00
Hi Daniel,
Would the Dell M6220 Powerconenct cable work ? Dell PN WY835 ? If so I can get one of those next day :-)
SCP_UK
14 Posts
0
August 14th, 2013 06:00
HI Daniel,
Cable has arrived :)
On working unit we get an inverse question mark, and then after a very short while it goes to boot menu 5.1.0.1 offering to load 1. start operation code 2. start boot menu and after 10 secs it starts option 1 on its own.
On "non working" card, we get 2 inverse question marks for first boot. Then power cycle card, and this time we get nothing - nowt :(
Any ideas or is there anyway we can force as we have the cable a firmware upgrade or recovery image?