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November 8th, 2017 06:00
Problem with the switch X1026 and CCTV system
Hi,
We have installed an X1026 switch without any special configuration with almost minimum changes
as it comes from the factory for a CCTV system and it has been giving constant problems such as: -Video with black image the camera responds ping but does not give an image -Switch ports shut down completely does not give or POE or link -With the restart the switch in previous times recovered, now I must give a factory reset to be restored I have tried to discriminate that the cameras with several tests and indeed the problem is not the
cameras is the switch, among the tests I can mention. -Electric feed POE with external injector, this to rule out that it is a problem of electrical power. -Additionally I make a direct connection to my computer to a camera on the side of the switch I can
see it without problem but I connect it to the switch and the image is lost. I must add that there was a lapse in which all the cameras were working correctly and without
making any changes the problem described they help me to know if anyone has experienced a
similar problem and how I solve it.
Thanks
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DELL-Josh Cr
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November 8th, 2017 10:00
Hi,
Is the switch firmware up to date? Are there any errors being recorded in the logs?
jeanmora
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November 8th, 2017 14:00
The switch was with the firmware 3.0.0.64 and the firmware was updated to 3.0.0.94 after the update I connect the computer in ports one to eight and none turn on or link, from nine onwards if they turn on that may be what this causing this error as I commented the configuration is almost factory only thing that had changed was parameters of POE, as I had to reset this factory and the logs do not give error