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January 4th, 2009 15:00

ac adapter question

any idea why i'm getting a ac adapter not recognized error every time i plug in my charger...this is annoying!

1.6K Posts

January 4th, 2009 16:00

Either the adapter is faulty, or the mainboard is faulty- if you're under warranty, call Dell.  They'll send an adapter first.  If that doesn't work, the system will need a new mainboard.

If you're out of warranty, the cost of an adapter ($50 or less) is far lower than the cost of a board repair ($150-200) or replacement ($350-500+).

 

January 4th, 2009 16:00

any idea why i'm getting a ac adapter not recognized error every time i plug in my charger...this is annoying!

 

If you don't see any green light on the ac adapter when you plug it, it going to be the ac adapter.. But if you see a green light, its the motherboard..

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