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alfredx

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September 6th, 2018 09:00

9020 All In One, where is reset password jumper?

I bought 9020 All In One for my daughter and when I switch it on it stops and waits for F1 to continue, F2 for bios and F12 for boot options, just because jumper for password is removed. I've checked manual and can't find any information on where that jumper is located. And which position should be set for normal use. I've opened it and 'scan by eye' and can't see that.

anybody could help with it ??

best,

michal

DELL-Jesse L

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16.7K Posts

September 6th, 2018 09:00

alfredx,

Steps to Clear Password

  1. Turn off the computer and disconnect all the devices that are connected to the computer.
  2. Remove the pre-requisites: Vesa Cover, System Stand, Rear Cover
  3. Clear Password settings:
    1. Locate the jumper (blue color) on the system board.
    2. Remove the jumper plug from the E49 jumper
    3. Turn on the computer. Wait for the computer to load to the Windows desktop and then turn off the computer.
    4. Revert jumper to original position (E49).
  4. Connect your computer and devices to electrical outlets, and turn them on.

Click the link below to download the online manual.

Dell OptiPlex 9020AIO Drivers, Downloads and Manuals

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