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February 18th, 2023 16:00

Initializing Intel(R) Boot Agent GE cl v0.1.10 PXE 2.1 B092 (WfM 2.0) cant get into bios

The system gets stuck the Initializing Intel(R) Boot Agent GE cl v0.1.10 PXE 2.1 Build 092 (WfM 2.0).  Some post say it's the hard drive but I can't accesss the BIOS and I tried a new unformated drive.  F2 and F12 say entering bios and boot list but they don't send me anywhere.   I disconnect all connections. I removed the CDROM, and pull the memory chips (all but 1).  I can't access the bios or get past the message.  I tried to reset password and the rtc pin.  nothing seems to work.

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March 3rd, 2023 11:00

Yes, the replacement motherboard works fine.

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February 19th, 2023 13:00

What model Optiplex do you have?

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February 19th, 2023 16:00

Dell OptiPlex 9020

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February 19th, 2023 17:00

Thanks for the info.  That tells me if BIOS recovery is an option or not, and it's not on the 9020.

Not too many options if BIOS and/or the Boot & Diagnostics menu can't be accessed.

Try replacing the size 2032 CMOS battery.  Bad batteries cause boot and other problems.  You probably know already (just covering the bases), no waiting for Dell logo or keyboard light when trying to access BIOS/Boot Menu.

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March 1st, 2023 17:00

Is it working?  Glad to hear if it is.

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March 1st, 2023 17:00

fyi - I replaced the motherboard which I found on ebay for $22

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