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February 15th, 2018 10:00

Intel Anti-Theft system lock due to: Platform Attack Detected

The box: Optiplex 990

The problem: Box no boot, discovered dead bios battery. Replaced, defaulted bios, set time and rebooted and got this...

Intel Anti-Theft system lock due to: Platform Attack Detected
Time Left to enter Password : 593 Second
Please select one of the following for platform recovery:
1 - User password
2 - Server Token Password

Select one of the above options to proceed ...

Intel Anti-Theft service provider Id:6000

2 Posts

March 12th, 2018 11:00

Hi Ovenfresh,

Did you get the solution of your problem? am very interested to know the solution.

7 Posts

March 12th, 2018 13:00

In my case the solution was a refurb motherboard from ebay.  All in for $56CDN.

As the PC was a refurb from a store that is no longer around and the anti-theft software was not in Windows I had no choice but to try swapping out parts. I tried replacing just the CPU but that made no difference. So next up was the motherboard and now i'm good to go.

 

2 Posts

April 5th, 2018 04:00

Good, so after changing motherboard the problem was solved?

7 Posts

April 14th, 2018 15:00

Yes. New/refurb motherboard fixed the problem.

January 25th, 2022 02:00

How can solve

Moderator

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25.1K Posts

January 25th, 2022 02:00

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

 

1 Message

July 7th, 2022 11:00

Sent a private message about this today.  Similiar issue.  Optiplex 990, dead battery, replaced, reset default BIOS config, now I am getting this error. 

6 Professor

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7.3K Posts

July 10th, 2022 14:00

One thing I'd try first before replacing MB:  How to Reset or Clear the BIOS Password 

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