4 Posts
0
809
Looking for Optiplex 5040 diagnostics ISO
MY HD crashed and there goes the diag partition. I am back on the air but would like to run the diags. The web based ones hang gathering info. Tried multiple browsers. Can't find the diags on the driver page. Any thoughts ?
Thanks all,
Denis
speedstep
9 Legend
9 Legend
•
47K Posts
0
September 28th, 2020 12:00
EPSA diags are in F2 F12 bios.
https://www.dell.com/support/article/en-us/sln114988/dell-diagnostic-tools-to-diagnose-and-fix-hardware-problems-on-your-dell-pc-tablet-or-servers?lang=en
Online diags will search for Dell Support Assist.
Older Diag partitions were MSDOS based and resided on MBR fat32 partition. This is no longer the case for Dell.
https://www.dell.com/en-us/shop/supportassistforpcs/cp/supportassistforpcs
https://www.dell.com/support/diagnose/en-us/Home/Index/QuickTest
SupportAssist is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution. Review the User Guide for more details.
Running Online Diagnostics on a Dell PC
Mary G
4 Operator
4 Operator
•
20.1K Posts
0
September 28th, 2020 12:00
Diagnostics is a pre boot test. Tap F12 as soon as you reboot without waiting for any screen to get to the boot menu.
Mary G
4 Operator
4 Operator
•
20.1K Posts
0
September 28th, 2020 12:00
Happy to help!
Denisio
4 Posts
0
September 28th, 2020 12:00
Ugh !!! I thought the diags lived on the HD and since I put a new one in I thought that they were gone !
You are 100% right, many thanks for helping me with this
Denis