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June 16th, 2021 00:00

Managing drivers for Dell with SCCM

Hello,

I'd like to manage a driver update for Dell as Software update like Windows update or Adobe update, etc. I use SCCM 2010, SCUP. I use Third party software update in SCCM  I imported catalogs into SCCM and SCUP.  I already have the Dell openmanage inventory agent installed on part of the device. Some have an older version, just being upgraded to version 2.7.0.2.
I have to manually approve the individual packages in SCUP so that they are green in SCCM and I can deploy them.
From previous attempts, some PCs still have Dell Command | Update of different versions. And other programs like Dell Command Configure, Dell Command monitor, Dell assistant, and the like.
I have no idea what kind of programs I actually need in order to install drivers on a device so that they only install where they are needed.
I thought that if I don't want to update the bios (which I solve with a script via CCTK due to the password for the administration of the bios), I just need a Dell openmanage invetory agent to detect driver versions and then after manual approval in SCUP I can deploy them in SCCM to the whole Dell group devices and individual devices will take what they need.

But I have a bad experience. In one case, it was a freezing of a PC in the classroom. Honestly, it was an unsupported Dell 780, but I would expect those changes to simply not be implemented.
I'm afraid that after the approval of a driver, or some exceptions, some models will start to have problems. We unfortunately have a lot of different models across the company. Some even designed for home users like the Dell Vostro. I will deal with manufacturers of other brands later


1, What do I need to upload to Dell openmanage on the device? Command update? Monitor? Configure? ......
2, What models can be managed like this?
3, If I don't have one piece from each model to test the deployment on, is it a good idea to run this on the whole company?
4, How to ensure that by not having a matched version of Dell Command ... on some PCs there are no problems.
5, Is there anything I need to watch out for?
6, This is not important - Can the bios be updated this way if it is password protected?
7, Can I just run all the drivers on all Dell devices and the individual devices determine for themselves what they need?
8, Why do I see the same driver in SCUP with the same article ID, version and name, but with a different date?
9, What is the difference between Intel Management Engine Components Installer, 2036.15.0.1835, A08 and Intel Management Engine Components Installer, 2110.15.0.2210, A10?

software update sccm

SCUP 

thank you

Tomas

Moderator

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27.5K Posts

June 16th, 2021 18:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Message

January 25th, 2022 10:00

Hello,

I am also curious about some of these questions as I would like to implement these Dell OpenManage driver management through SCCM but cannot see how bios passwords can be set through these deployments.

1 Message

April 5th, 2022 11:00

Hi DELL-Cares,

I am also interested in handling Bios/driver update safely on DELL devices through SCCM, especially for security compliance such as recent DELL Bios firmware vulnerability. We have thousand of Dell laptops and workstations with BitLocker encryption enabled. Your thoughts are much appreciated.

Regards,

hsanto

 

 

 

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