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16 Posts

16332

January 6th, 2013 10:00

3 errors after i performed hardware Del check , plz need help to solve them !!!

hi ,

ive encolsed the errors messages during the test ,

note that im using delr710  as squid cache server and here is the error links below :

16 Posts

January 6th, 2013 22:00

hi ,

thanks very much for explanation .

wt about if i want to check the hardsik diagnostics .  does del support  hardsik diagnostics ????

or i should use a management cd like hiren boot ???

regards

11 Legend

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16.3K Posts

January 6th, 2013 13:00

It means you had a previous memory error.  You need to clear the log and run diagnostics again.

You can clear it using the iDRAC interface during POST (CTRL-E), or accessed remotely.

11 Legend

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16.3K Posts

January 6th, 2013 22:00

If you are concerned about your DVD DRIVE, then put a CD or DVD in the drive and re-run the diagnostics.

If you are concerned about your HARD DISKS, then check the Results tab to see what the results of the disk diagnostics were - or run them again.  Because of the Dell firmware on the drives, no external/third-party diags can be as accurate as Dell's.

11 Legend

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16.3K Posts

January 6th, 2013 22:00

No, hirens won't be able to talk to most of the hardware in this server ... use Dell's diagnostics.

It should have run diags on the hard disk(s) ... check the Results tab.

11 Legend

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16.3K Posts

January 6th, 2013 22:00

There isn't anything there that needs mentioning:

Picture 1:  indicates a memory error in May 2012.  I don't know how you resolved that error, but it has not been logged since then.  The diagnostics automatically fail upon log entries containing memory errors.  You need to clear the log then run diagnostics to be sure the memory is sound, but it probably is by now.

Picture 2:  a meaningless message about your CD/DVD drive - the test failed because there was no media in the drive (test could not be run).  This is NOT about your hard disk.

Picture 3:  is only a summary of the errors during diagnostics:  two instances of [logged, not current] memory issues, one on May 1 and one on May 10; and the CD/DVD drive error.

So, you do not have any issues or failures, however, you should run diagnostics on the memory after clearing the logs just to be sure.

16 Posts

January 6th, 2013 22:00

so , u think that del  diagnostic is sufficient and i don't need any external DVD diagnostics ?

16 Posts

January 6th, 2013 22:00

but as u see above  i have 3 errors

two errors seem about memory and one error about hardisk , u didnt mention it !!!

plz have a look at the image 3 in detail

regards

16 Posts

January 6th, 2013 23:00

thanks for explanation and  fast response support

regards

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