BAT0015 - On PE R620

Question

We are constantly getting the following message: ----------------------------------------------------------------------------------------- System Host Name: n-esx01.ianlets.com Event Message: The PERC1 battery is low. Date/Time: Mon, 16 Mar 2020 12:28:44 -0400 Severity: Warning Detailed Description: System settings may be preserved if input power is not removed from the power supplies. Recommended Action: Check the battery at the next service window. Message ID: BAT0015 System Model: PowerEdge R620 Power State: ON Operating System: VMware ESXi 5.5.0 build-2068190 System Location: Slot 1 (1 U) -------------------------------------------------------------- The message then switches to  ------------------------------------------------------------- System Host Name: n-esx01.ianlets.com Event Message: The PERC1 battery is operating normally. Date/Time: Mon, 16 Mar 2020 11:58:30 -0400 Severity: Informational   Detailed Description: None. Recommended Action: No response action is required. Message ID: BAT0016 System Model: PowerEdge R620 Power State: ON Operating System: VMware ESXi 5.5.0 build-2068190 System Location: Slot 1 (1 U)   ------------------------------------------------- This has been going back and forth for many days.  It seems like the best solution would be to change the battery in the RAID card. Is this the right approach or could this be indicative of something more serious with the RAID card itself? Please advise. Thanks!

DELL-Josh Cr · Answer

Hi, It probably is just right at the level of the trigger for the warning and is charging past it then dropping back below. You may also want to update the PERC firmware.

PowerEdge HDD/SCSI/RAID

Was this post helpful?