[BUG REPORT] PERC H330 random reboot

Hi Folks,

I'd like to share our experience/troubles 🙂 that we are experiecing with 4 PowerEdge R230 for few months.

Our servers are running Openbsd6.5 OS and we have had several system freezes (where only a hard reboot fixed the problem). 

We identified the source of theses freezes, so that every time the servers hanged, we find the error below in the Raid H330 logs.

"Assertion failure in ../../raid/mpthostcmd.c at line 656:MonTask: line 656 in file ../../raid/mpthostcmd.c Invader: sp=c00ae118 online reset - no input needed_esram_initial_code:c02264d0 _io_path_code_start:c0233880 _io_path_code_end:c025fdd4

C0:online reset - wait for Reset to occur

montask 1
_MonTask: Online Controller Reset"

Has anyone run  into the same problem ?

I'm wondering, if a replace both disk and raid controllers by new ones.

Thank you for your feedbacks.

Server: PE R230

Raid Controller: H330

Disk: Toshiba DT01ACA0 - 500G SATA

Regards,

 

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2 Replies
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dhananjayakl
1 Copper

Re: [BUG REPORT] PERC H330 random reboot

Hi,

failure messages points to bug in controller firmware. Are you using the latest version of controller firmware? If not, could you please update controller to below firmware version and check if it resolves your bug.

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=t23tv&oscode=naa&productc...

Regards,
Dhananjaya K L
Dell EMC | Server Storage Validation
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Highlighted

Re: [BUG REPORT] PERC H330 random reboot

Hi,

Thank you for your reply.

Unfortunately, controller firmwares are already up to date ( 25.5.6.0009).

Regards,

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