This error may occur when the OS installation image does not have the RAID controller's driver. Can you download the Dell customized image in our support site and try to install. Also, please make sure that the system's firmware are up to date.
after downloading and installing the iso file as video, the same here. can't found any media driver in installation step Note:- the server was working properly till yesterday
so, it looks like the controller forgot the virtual disk. That's weird. Do you see the physical disks within the PERC menu? Which PERC do you utilize in this system?
DELL-Joey C
Moderator
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4.1K Posts
0
June 3rd, 2020 18:00
Hello.
This error may occur when the OS installation image does not have the RAID controller's driver. Can you download the Dell customized image in our support site and try to install. Also, please make sure that the system's firmware are up to date.
For reference: https://dell.to/3eOmoY6
https://dell.to/3eOAPeM
Ahmedserag
6 Posts
0
June 4th, 2020 01:00
That all happened after power off the server
Ahmedserag
6 Posts
0
June 4th, 2020 01:00
after downloading and installing the iso file as video, the same here. can't found any media driver in installation step Note:- the server was working properly till yesterday
DELL-Joey C
Moderator
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4.1K Posts
0
June 4th, 2020 02:00
Hi,
What version of ESXi did you manage to download?
Could you access to the RAID controller BIOS to check if the drives are configured.
Ahmedserag
6 Posts
0
June 6th, 2020 15:00
Hello Dell-joy
I downloaded the 6.7 Dell-Version and retry to install it again and the same happened \
but I did a hardware diagnostic to check the Health of SSD and all test have passed
and finally, I try to check the configuration of RAID and found there is no virtual Desk
DELL-Stefan R
Moderator
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790 Posts
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June 8th, 2020 02:00
Hi Ahmedserag,
so, it looks like the controller forgot the virtual disk. That's weird.
Do you see the physical disks within the PERC menu?
Which PERC do you utilize in this system?
Thanks,
Stefan