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January 18th, 2021 13:00
HDD in failed state after clearing Foreign config in R815 (PERC H700)
Hi Experts!
I have a working server (PowerEdge R815) running ESXI and I would like to add some hdds to increase the storage available.
Currently the server has the first 3 hdd slots filled with 2x 136Gb HDs (RAID1) and 1x 996gb HD (RAID0) working fine.
I have some spare HDDs from some decommissioned servers and I when I inserted them, both links are green.
OMSA 9.3.1 shows those HDDs as part of a Foreign RAID so I cleared the Foreign configuration from the PERC H700 but after I do that, disks change status from "Foreign" to "Failed" and I cant take any further action.
Those HDDs were installed in some other servers and were working fine. Likely they belonged to some other raids but I just would like to "fresh start" them and become single RAID0 HDDs to be used as storage without any redundancy.
Any idea?
DELL-Young E
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January 18th, 2021 23:00
DELL-Stefan R
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January 19th, 2021 00:00
Hey B4ck,
As the RAID information is stored on the HDD you might try to take out the working drives and insert just the new (old) ones. If they are again showing up as foreign you can try to clear the config again and see what happens.
Also, you might check in the controller menu if you are able to create a new RAID with the drives.
If this also fails you may test to raw formatting them using another computer.
Hope you get them running
BR
Stefan
B4ck
3 Posts
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January 19th, 2021 00:00
I'm ok with losing the existing data in the HDD but I dont have the option to clear the Foreign configuration in the old server as that server is completely decomissioned. Any way to use that HD as a complete clean/new one in my current server?
B4ck
3 Posts
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February 7th, 2021 10:00
@DELL-Stefan R @DELL-Young E
I'm completely stuck.
The drives I installed are recognized as foreign and everytime I clear the Foreign config the drives go into Failed state.
Is there any way to wipe the drives clean as if they would be "from factory"?
Regards
DELL-Young E
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5.4K Posts
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February 7th, 2021 20:00
Hi, as for this, at this point I would say it’s best contracting phone support team for TTY log analysis. It could be a controller (H/W) issue. I hope this helps and have a great one.
HFBerman87
7 Posts
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October 6th, 2021 18:00
Did you ever solve this. I am having the same issue.
DELL-Joey C
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4.1K Posts
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October 6th, 2021 21:00
Hi @HFBerman87,
If you're having the same issue, as in after clearing foreign and the status changed to fail state, there is only few possibilities.
Try updating the RAID controller firmware to the latest. Check if the hard drive is compatible with the server. If both steps have been verified, and if you're getting a fail state on the drive, it means the drive has failed.
Another suggestion I can think of is to install back the drive to it's original server and initialize it. Then try moving it to the intended server. Let me know how it goes.
HFBerman87
7 Posts
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October 6th, 2021 22:00
Firmware is the latest. I put the original 12 disks back on and imported the foreign config. Then I initialized. Inititalization seems to fail from the logs below and disks can't be seen.
10/06/21 22:24:39: SES_InitEnclosure: Enclosure 5 : enclIdx: 1 Initialization started
10/06/21 22:24:39: SES_VariableInit: Restored: enclPd: 7e type: 2 vendor: 2 inUse: 1
10/06/21 22:24:39: port: 1 sasLevel: 1 position: 0 connIdx: 1
10/06/21 22:24:39: sasAddr_0: 50080e528f0b703d sasAddr_1: 0 slotOffset :79
10/06/21 22:24:39: type: 1 isSupported: 1
10/06/21 22:24:39: SES_InitEnclosure: Enclosure 7e : enclIdx: 2 Initialization started
10/06/21 22:24:39: SES_GenericCallback: enclPd=5...RDM_STATUS =1 retries: 0
10/06/21 22:24:39: Cmd Details: 1c 01 00 00 20 00
10/06/21 22:24:39: SES General Error on EnclPd:5 sts:1 RetryCount:0 msg:808f1400 txfrAddr:8429f3a0
10/06/21 22:24:39: SES_GenericCallback: enclPd=7e...RDM_STATUS =1 retries: 0
10/06/21 22:24:39: Cmd Details: 1c 01 00 00 20 00
10/06/21 22:24:39: SES General Error on EnclPd:7e sts:1 RetryCount:0 msg:808ca600 txfrAddr:842a38c0
10/06/21 22:24:39: Dell slot Offset = 79
10/06/21 22:24:39: SES enclosure 5 Recovered after fault
10/06/21 22:24:39: EVT#10214301-10/06/21 22:24:39: 167=Enclosure PD 05(c 01/p0) communication restored
10/06/21 22:24:39: Dell slot Offset = 79
10/06/21 22:24:39: SES enclosure 7e Recovered after fault
10/06/21 22:24:39: EVT#10214302-10/06/21 22:24:39: 167=Enclosure PD 7e(c 00/p0) communication restored
10/06/21 22:24:39: EVT#10214303-10/06/21 22:24:39: 243=Enclosure PD 05(c 01/p0) fan 1 speed changed
10/06/21 22:24:39: EVT#10214304-10/06/21 22:24:39: 243=Enclosure PD 05(c 01/p0) fan 2 speed changed
10/06/21 22:24:39: EVT#10214305-10/06/21 22:24:39: 243=Enclosure PD 05(c 01/p0) fan 3 speed changed
10/06/21 22:24:39: EVT#10214306-10/06/21 22:24:39: 243=Enclosure PD 05(c 01/p0) fan 4 speed changed
10/06/21 22:24:39: EVT#10214307-10/06/21 22:24:39: 243=Enclosure PD 7e(c 00/p0) fan 1 speed changed
10/06/21 22:24:39: EVT#10214308-10/06/21 22:24:39: 243=Enclosure PD 7e(c 00/p0) fan 2 speed changed
10/06/21 22:24:39: EVT#10214309-10/06/21 22:24:39: 243=Enclosure PD 7e(c 00/p0) fan 3 speed changed
10/06/21 22:24:39: EVT#10214310-10/06/21 22:24:39: 243=Enclosure PD 7e(c 00/p0) fan 4 speed changed
10/06/21 22:24:39: SES_ReIssueCmd: Not retrying: encl: 2 enclPd: 7e sts: 2 SES_OpState: 4 evtCode: ba retryCnt: 5
10/06/21 22:24:39: EVT#10214311-10/06/21 22:24:39: 113=Unexpected sense: Encl PD 7e Path 5000cca2, CDB: 1d 10 00 00 0c 00, Sense: 5/26/00
10/06/21 22:24:39: Raw Sense for PD 7e: 70 00 05 00 00 00 00 0a 00 00 00 00 26 00 00 00 00 00
10/06/21 22:24:39: EVT#10214312-10/06/21 22:24:39: 186=Enclosure PD 7e(c 00/p0) is unstable
10/06/21 22:24:39: SES_IsSlotMapComplete Error In state enclPd=7e SES_OpStateGet value =0
10/06/21 22:24:39: SES_ReIssueCmd: Not retrying: encl: 1 enclPd: 5 sts: 2 SES_OpState: 4 evtCode: ba retryCnt: 5
10/06/21 22:24:39: EVT#10214313-10/06/21 22:24:39: 113=Unexpected sense: Encl PD 05 Path 5000cca2, CDB: 1d 10 00 00 0c 00, Sense: 5/26/00
10/06/21 22:24:39: Raw Sense for PD 5: 70 00 05 00 00 00 00 0a 00 00 00 00 26 00 00 00 00 00
10/06/21 22:24:39: EVT#10214314-10/06/21 22:24:39: 186=Enclosure PD 05(c 01/p0) is unstable
10/06/21 22:24:39: SES_IsSlotMapComplete Error In state enclPd=5 SES_OpStateGet value =0
10/06/21 22:24:39: SES Faulty:No Data
DELL-Joey C
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October 6th, 2021 23:00
Hi @HFBerman87,
I'll be corresponding to you issue on the new post that you have posted: https://dell.to/3Dg1ld2 to avoid any confusion between any troubleshooting or information. I'll leave this post for public suggestion and opinion.