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May 2nd, 2018 19:00
HGST HUC109060CSS600 H700 R715 issues
Hi, new to the forum and new to Dell server hardware.
Recently picked up a R715 with an H700 controller. I also picked up 4x HGST HUC109060CSS600 and am looking at setting up a RAID.
When configuring the RAID, I can set up a RAID 0 or a RAID 1, but when it goes to create the raid the drives start blinking yellow and they show a FAILED state under the "PD Mgmt" page.
The drives are supposedly working pulls from a NetApp array. Do I need to flash these drives with the Dell firmware that is located here? https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=f5nh4
If so, I'm planning on creating a bootable Linux USB and running it from there. Does the Linux utility automatically update all drives, or is it more involved?
Thank you kindly.
(great forum by the way, seems all too rare these days to have such great interaction from employees).
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DELL-Chris H
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May 3rd, 2018 08:00
SwollenGoat,
The issue is due to the firmware currently on the drives, as Netapp firmware will not work correctly on the Perc controller, as discussed here.
Hope this helps clarify things.
SwollenGoat
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June 6th, 2018 16:00
Thank you Chris.
Just to give an update for the benefit of others, this issue is due to the fact that the HGST drives were sourced from a Hitachi VSP disk subsystem (not NetApp as initially stated), and they apparently have special firmware that cannot be updated (or, more accurately, no one has figured out how as yet). More info on this here.
I did acquire some HGST drives from a NetApp disk subsystem, and also ran into issues there, but the problem was due to the fact that they were formatted with a 520-byte block size. This is common for drives from NetApp (and VSP - I originally thought that was the issue with those drives). The Dell H700 will only work with drives with a block size of 512. So I hooked the drives up to a SAS HBA on another Linux machine, and used sg_util's sg_format command to low-level-format the drives to 512 block size. This has to be done with an HBA, most RAID cards won't work unless it can pass-through the drives.
So my NetApp drives are humming along. The VSP drives are a no-go.