I tried both 3.x and I believe 2.x (using the boot wizard with symantec backup suite 2.5). Both of them I fed the H710 driver but I didn't check the deviceID... 2.x boots into winPE but when I launch ghost it doesn't see the hard drive. WinPE 3.x fails to boot at all with an error.
Check the device IDs. Dell has a lot of different controllers with similar names and different device IDs.
You will need to validate Vendor (VEN), Device (DEV) and Subsys (SUBSYS) in the Device ID. Most of the time you only need to validate VEN and DEV but the Dell disk controllers use Subsys for substantial card identification.
You can run this in the full OS via powershell to get the H710 device ID:
gwmi -query "SELECT DeviceID from win32_PNPSignedDriver WHERE deviceid like '%VEN_1000%'"
nadogmoney
2 Intern
•
184 Posts
0
April 22nd, 2013 11:00
- Is WinPE version 3.X (2008R2/Win7 version)?
- Make sure you have the right controller driver by comparing the controller Device ID (ven_1000&DEV_X) and the Device IDs in the driver .inf file.
muskgrave
2 Posts
0
April 22nd, 2013 12:00
I tried both 3.x and I believe 2.x (using the boot wizard with symantec backup suite 2.5). Both of them I fed the H710 driver but I didn't check the deviceID... 2.x boots into winPE but when I launch ghost it doesn't see the hard drive. WinPE 3.x fails to boot at all with an error.
nadogmoney
2 Intern
•
184 Posts
0
April 22nd, 2013 13:00
Check the device IDs. Dell has a lot of different controllers with similar names and different device IDs.
You will need to validate Vendor (VEN), Device (DEV) and Subsys (SUBSYS) in the Device ID. Most of the time you only need to validate VEN and DEV but the Dell disk controllers use Subsys for substantial card identification.
You can run this in the full OS via powershell to get the H710 device ID:
gwmi -query "SELECT DeviceID from win32_PNPSignedDriver WHERE deviceid like '%VEN_1000%'"
emaildan
4 Posts
0
September 13th, 2013 00:00
Did this ever get resolved? I am encountering the same issue currently.
Thx