Hello, I have spoken to Dell Gold support about this problem and there explanation was as follows:
The disks do not show up in Open Manage if you created the array using either the CTRL M BIOS or the CTRL H WebBios.
You have to download a file called PERC4DC-DOS-DC535.EXE (Dellconf.exe) and perform a recontruct using this utility to add the extra drive(s). You boot from a DOS disk and then run the utility off a floppy.
The problem is that the OpenManage software does not think the extra drive(s) have enough capacity to be added to the existing array (even though they are). If you try to add drives that are larger than the ones in the current array, then the disk(s) should show up.
1) Does this utility fix the problem so that in the future when we add a new disk we won't have to go into DOS or does it simply manage the array from DOS and get around the problem?
2) The Web Site and the README.TXT seem to disagree as to whether or not the PERC 4/DC is supported. The web site indicates that it is, the README.TXT indicates that it isn't. Can you clarify which is correct?
leeda73
4 Posts
0
February 8th, 2004 23:00
Hello, I have spoken to Dell Gold support about this problem and there explanation was as follows:
The disks do not show up in Open Manage if you created the array using either the CTRL M BIOS or the CTRL H WebBios.
You have to download a file called PERC4DC-DOS-DC535.EXE (Dellconf.exe) and perform a recontruct using this utility to add the extra drive(s). You boot from a DOS disk and then run the utility off a floppy.
The problem is that the OpenManage software does not think the extra drive(s) have enough capacity to be added to the existing array (even though they are). If you try to add drives that are larger than the ones in the current array, then the disk(s) should show up.
I hope this helps.
Dave.
DougWilson
1 Message
0
February 14th, 2004 22:00
1) Does this utility fix the problem so that in the future when we add a new disk we won't have to go into DOS or does it simply manage the array from DOS and get around the problem?
2) The Web Site and the README.TXT seem to disagree as to whether or not the PERC 4/DC is supported. The web site indicates that it is, the README.TXT indicates that it isn't. Can you clarify which is correct?
Regards,
Doug Wilson