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November 11th, 2013 02:00
Perc 5/iR RAID hdds firmware compatibility
Hi,
I have PE sc 1435 servers with LSI Perc5/iR RAID sata/sas controller.
My HDDS are all Seagate Cheetah T10 ST3300555SS 300Gb firmware T105; I bought a HD replacement but raid controller indicates it how "wrong type".
May be a firmware problem?
or is simply broken?
If there is a firmware problem, can I upgrade old HDD (without loss data)? or downgrade new HDD?
regards,
Maurizio
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DELL-Chris H
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November 11th, 2013 05:00
Incalluce,
If you are certain the drive is the same kind then I would say that it is that the controller is out of date on the driver and firmware.
I assume you are referring to the SAS 5/ir and not the Perc 5/i in the server. Here are the links you will need for the updates.
Driver - http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-1435sc?driverId=FF6F6&osCode=WNET&fileId=3176121136&languageCode=en&categoryId=SF
Firmware - http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-1435sc?driverId=8H8XX&osCode=WNET&fileId=2953980616&languageCode=en&categoryId=SF
Let me know if this resolves the issue.
incalluce
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November 11th, 2013 07:00
my card have just the firmware Dell SAS 5/iR Adapter, v.00.10.51.00.06.12.05.00 , A04
I have tried the HDD in another identical server with the same result
do you think that differents firmware is not a problem for raid?
incalluce
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November 12th, 2013 04:00
I installed the hard drive alone this is the screenshot:
the raid adapter detect the HD but say that is 'unsupported'
wath can I do?
regards,
Maurizio
incalluce
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November 13th, 2013 06:00
no more info?
DELL-Chris H
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November 13th, 2013 10:00
Have you run the HDD update utility or have you manually updated the hard drives firmware yet?
incalluce
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November 14th, 2013 01:00
Hi,
I don't have the HDD update utility software for update HDD firmware, where can I download it?
I suppose that the update utility is for windows platform, usually I have some problem with maintenance software because i use a Gentoo linux distro...
What do you suggest to do?
where can I check the supported firmwares of SAS 5/iR raid adapter?
regards,
Maurizio