Perc H710 0VM02C Raid Card Failed

Question

We had water damage at our facility and Perc H170 card failed. I had 4 Samsung SSD 1TB Hard drives in Raid 5 configuration. All hard drives are in healthy condition - SMART and surface tests are all positive.

I read on this forum that perc card would save a copy of configuration on the hard drives so I bought a new Perc H170 card. I was hoping by installing another Perc H170 - I can get the configuration back up. Instead, I am getting "All the disks from your previous configuration are gone" on the screen. I had Vmware ESXI on this server which makes data recovery even more complicated. Any ideas, any help is "GREATLY" appreciated. Literally anything. I cannot find almost any information with a failed card. I found other topics where one or two drives fail and people are miserable but my situation is a bit different.

Please help.

DELL-Marco B · Answer

Hello,

I'm sorry for your situation.

What you can try to recover data is to recreate on the new PERC bios (CTRL-R) the same RAID 5 configuration but WITHOUT initialize virtual disk.

You can see how to create VD in this documentation (pag 41)

https://dell.to/3xKuo5P

Thanks
Marco

mazterb · Answer

Hi Marco, thanks for the response. I lost the order of these hard drives as well. Does it matter in which slot they were in before the crash?

DELL-Marco B · Answer

Hello, no the hard drive should be in the same original position

PowerEdge HDD/SCSI/RAID

Perc H710 0VM02C Raid Card Failed

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