I would agree with Diego on the WD Black drives, they aren't Enterprise drives and the server won't be able to support it, even if the firmware is updated. For servers, it is compulsory to use Enterprise drive.
Here are some Dell certified drives that is compatible with T410:
It bus speed will be downgraded to 3gb/s. I would recommend to check if the RAID Controller firmware is up to date. Mean while at it, do check if iDAC/LCC and BIOS are up to date too.
Thank you for your response Joey. I'm a bit worried to update firmware because the business is 24/7. I checked IDRAC and the firmware for the raid controller is on v6.3.1-0003. Are you able to see whether this firmware version supports auto-negotiating the drive to SATA 2 speeds?
I don't see anything in the release notes that relates to speed. Though, auto-negotiating is based on the hardware controls rather the firmware. My worry would be the RAID refuse to detect the drive if it's not a Dell certified drive.
I have a different option however... I agree with your concerns about the replacement hard drive you have prepared. WD Black is not an Enterprise certified drive and will likely not work correctly. The WD disk has its own firmware version and it is not a firmware ready to work with a PERC 6/i. It might work or not, and that is a risk.
If the server is critical I would suggest to use an Enterprise certified drive. If you are unsure about what disk you should purchase you can check with the Global Partner Network: https://dell.to/3rHHcHE
If you have a picture of your current disk where we can see clearly the label we can let you know some Dell Part Numbers that may work as replacement drives.
DELL-Joey C
Moderator
•
4.1K Posts
0
March 12th, 2021 01:00
Hi @virdual,
I would agree with Diego on the WD Black drives, they aren't Enterprise drives and the server won't be able to support it, even if the firmware is updated. For servers, it is compulsory to use Enterprise drive.
Here are some Dell certified drives that is compatible with T410:
DELL-Joey C
Moderator
•
4.1K Posts
0
March 10th, 2021 18:00
Hi,
It bus speed will be downgraded to 3gb/s. I would recommend to check if the RAID Controller firmware is up to date. Mean while at it, do check if iDAC/LCC and BIOS are up to date too.
virdual
5 Posts
0
March 10th, 2021 19:00
Thank you for your response Joey. I'm a bit worried to update firmware because the business is 24/7. I checked IDRAC and the firmware for the raid controller is on v6.3.1-0003. Are you able to see whether this firmware version supports auto-negotiating the drive to SATA 2 speeds?
DELL-Joey C
Moderator
•
4.1K Posts
0
March 10th, 2021 22:00
Hi,
I don't see anything in the release notes that relates to speed. Though, auto-negotiating is based on the hardware controls rather the firmware. My worry would be the RAID refuse to detect the drive if it's not a Dell certified drive.
virdual
5 Posts
0
March 11th, 2021 07:00
Understood. So you believe with the latest firmware, the raid controller would have a better chance of detecting a non-Dell certified drive?
DiegoLopez
4 Operator
•
2.7K Posts
0
March 11th, 2021 07:00
Hello @virdual,
I have a different option however... I agree with your concerns about the replacement hard drive you have prepared. WD Black is not an Enterprise certified drive and will likely not work correctly. The WD disk has its own firmware version and it is not a firmware ready to work with a PERC 6/i. It might work or not, and that is a risk.
If the server is critical I would suggest to use an Enterprise certified drive. If you are unsure about what disk you should purchase you can check with the Global Partner Network: https://dell.to/3rHHcHE
If you have a picture of your current disk where we can see clearly the label we can let you know some Dell Part Numbers that may work as replacement drives.
Regards.
virdual
5 Posts
0
March 11th, 2021 11:00
This is the exact drive:
https://d68bu9da8k2nr.cloudfront.net/Dell-WD5003ABYX-18WERA0-1.jpg
DELL-Chris H
Moderator
•
9.7K Posts
0
March 11th, 2021 12:00
If that is an image of the drive then it is indeed showing supported on the T410, seeing that the part number 1KWKJ is listed for it.