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November 28th, 2016 11:00
PowerEdge T620 RAID Controller
Hello there,
I would like to know how to use or install the (integrated) RAID Controller in a PowerEdge T620 server. In the Lifecycle Controller, I get the error code STOR0502, asking for a reinstall of the controller. I have three hard disks installed and the IDRAC interface does not seem to even recognise them, although I have a VMWare ESXi 5.5 system installed and running.
Thank you.
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DELL-Chris H
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November 29th, 2016 06:00
UCBCB,
The STOR0502 error you are seeing is stating that the server can see No RAID controller installed on the system. So with that being said we need to look to see if the controller you have installed is supported, and if it is installed in a supported location. Also we can look to see if the controller is enabled in the BIOS, under Integrated Devices.
To start though, could you let me know the part number of the raid controller you have installed?
Thank you.
UCBCB
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November 29th, 2016 07:00
Hello Chris,
Thank you for the quick reply. Unfortunately, our supplier tells us we do not have a RAID controller installed (we had not thought of checking till now). They say we could use some RAID software instead, but we are not sure which or how to install it.
Thanks again.