I suggest that you make sure that the replacement drive is Dell EMC Certified. We use the same model number drives as manufacturers like Seagate, but they have our firmware on them instead of Seagate firmware. Non-certified drives may not work properly with our controllers. If you have an available slot then you can try the drive in another slot. You can also check the logs for more detailed information.
Daniel My
10 Elder
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6.2K Posts
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May 20th, 2019 10:00
Hello
I suggest that you make sure that the replacement drive is Dell EMC Certified. We use the same model number drives as manufacturers like Seagate, but they have our firmware on them instead of Seagate firmware. Non-certified drives may not work properly with our controllers. If you have an available slot then you can try the drive in another slot. You can also check the logs for more detailed information.
http://www.dell.com/support/
http://www.dell.com/storagecontrollermanuals/
Thanks