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BBowman

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9 years ago

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BBowman

22 Posts

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3047

November 9th, 2017 10:00

R900: Every replacement drive shows E1810 Fault error

I have an older R900 with a Perc 6/i controller with six 500gb SAS (Seagate ST9500430SS) drives configured in a RAID 5 array.  Recently Drive 0 failed so I replaced it with an identical drive.  The replacement drive showed up and after I inserted it I got the E1810 Fault error on the LCD display so I assumed that it was also defective.  I exchanged it with the seller and inserted a 2nd replacement.  Same E1810 error.  I booted into the controller utility and it showed that the drive is missing so I naturally assumed that I'm a victim of bad luck and received two faulty drives.  The vendor sent me a 3rd drive and it also shows the E1810 Fault error.

I cut my losses with that vendor and assumed they were selling junk drives so I bought a brand new drive from another vendor.  Popped the drive in, E1810 Fault error.

What is going on here?  I have never seen this behavior before.  Could the slot somehow be bad?  If so, can I keep all of my data and move the disk from slot 0 to slot 7?  I need to find a solution fast because the array is not configured with a hot spare.  Another failed disk means all of my data is gone.  Any suggestions other than wiping the config and starting over?