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12707

March 4th, 2015 02:00

Raid card upgrade issue with BSOD on boot

HI,

I have a Dell R510 PE server which has a Perc H200 integrated raid controller in it with 2 x 600GB SAS drives in raid 1.

I have struggled with disk performance and after doing a lot of reading found that i would get some performance improvements from upgrading to a better raid card.

I ordered a Dell H700 card and attempted the upgrade last night.

The instructions were as follows:

Power down server.
Plug in new raid controller into server in a spare pcie slot leaving the H200 in place with drives attached.
When into windows (SBS2011) load the latest driver for the H710.
Power down server.
Take out H200 and put in place the H700 and attached drives.
Boot server and go into raid controller.
Import foreign config.
Save and reboot.

Now to this point everything went well until the server tries to boot into windows it gets to the splash screen with the horizontal bar and then blue screens with inaccessible boot device.

I have now gone back to the H200 but the raid has been wiped out so im now running without raid.

I understand that this could be down to a registry entry on the new card not being set to start.

I found the percsas2 entry in HKLM\SYSTEM\CCS\services\ and set it to 3 which seems to be what the old card is set to but im still getting BSOD.

Any ideas?


thanks

12 Elder

 • 

6.2K Posts

March 4th, 2015 11:00

Hello

When into windows (SBS2011) load the latest driver for the H710.

What driver did you install? Did you mean to say H700? I don't show an SBS 2011 driver for the H710 on the R510 download page.

SBS 2011 is 2008R2. Here is the H700 2008R2 driver:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=W7X7H

Now to this point everything went well until the server tries to boot into windows it gets to the splash screen with the horizontal bar and then blue screens with inaccessible boot device.

I have now gone back to the H200 but the raid has been wiped out so im now running without raid.

I understand that this could be down to a registry entry on the new card not being set to start.

I found the percsas2 entry in HKLM\SYSTEM\CCS\services\ and set it to 3 which seems to be what the old card is set to but im still getting BSOD.

I'm not quite sure what the current situation is. It sounds like you imported the foreign configuration on the H700, it  was not able to boot the OS due to BSOD, and you reinstalled the H200. Did you restore from an image file or what? You said you are running without RAID now. Are you switching back and forth between the H700 and H200 with the drives in non-RAID mode on the H200?

I found the percsas2 entry in HKLM\SYSTEM\CCS\services\ and set it to 3 which seems to be what the old card is set to but im still getting BSOD.

It sounds like you are running the drives in non-RAID on the H200 to access and modify the OS and then installing the H700 to test. You can't do that. If you boot the drives in non-RAID mode then it will change the way the data is written.

Thanks

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