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45201

September 28th, 2006 02:00

The device, \Device\Harddisk0\DR0, has a bad block

I'm getting quite a few errors like:

The device, \Device\Harddisk0\DR0, has a bad block. and
The driver detected a controller error on \Device\Harddisk0\DR0.

The machine, a PowerEdge 2650, is out of warranty. I have run scandisk on the drive and fixes are done, but the errors continue. I have read that a write cache can cause it, but it's not set in Windows. Could it be set in BIOS? If this is a real problem, is it possible to have the Dell service people fix it for a price? I don't know how to find them.

Any help would be appreciated.

John

777 Posts

October 9th, 2006 14:00

Hi John,
 
  Yes you can have a service tech come out and fix this for a fee, but cheaper is to contact your local Dell server support, and have the techs tell you how to fix it. (You remapped errors on a drive with media errors, you should offline the drive and set it as a hot spare and allow it to be rebuilt. However there may be some errors on the other drive, which could make that procedure fail.) There is also tech chat available on support.dell.com.  You get the service tech by contacting Dell tech support.
 
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