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13680
October 13th, 2003 09:00
Urgent - IDE and SCSI boot problems
I purchased an IDE drive directly from Dell for a customer as a secondary drive for a Dell PowerEdge 1300. When I went to install it I discovered in horror that there was an existing SCSI drive installed. I quoted the tag no. of the machine and Dell informed me that it there was an IDE drive installed. So I'm kinda embarassed because partly I am to blame as well for I should have checked it myself. It's not really a problem to install the IDE because it's only going to be used as a scratch drive.
The problem I'm now having is that the system wants to boot from the IDE drive even though it's installed as the secondary IDE device on the second controller. When I disabled the drive in the BIOS Windows 2000 detected it but I can't access it and the system is throwing lots of error reports in the Event Log.
What is the correct way to install this IDE drive and still allow the system to boot from the SCSI drive?
Your responses will be greatly appreciated!
The problem I'm now having is that the system wants to boot from the IDE drive even though it's installed as the secondary IDE device on the second controller. When I disabled the drive in the BIOS Windows 2000 detected it but I can't access it and the system is throwing lots of error reports in the Event Log.
What is the correct way to install this IDE drive and still allow the system to boot from the SCSI drive?
Your responses will be greatly appreciated!
Message Edited by OrangeTeam on 10-13-2003 11:43 AM
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DELL-GaryS
777 Posts
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October 13th, 2003 12:00
Return the IDE drive for a refund, and buy a SCSI drive.
Contact customer care for the return material authorization.
(there WERE some of these servers that show IDE drives were shipped, I cannot tell if yours is one without the service tag.)
DELL-GaryS
DELL-GaryS
777 Posts
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October 13th, 2003 13:00
Our data shows the system did ship with SCSI, so that was an error on Dell's part selling you the IDE drive for this server. The only thing I would say is to use the SCSI drives that you have on the shelf, and put the IDE drive to use in a desktop system.
Your original drive is: P/N 9527R, 9 GB 7.2k RPM IBM
If you are planning to use the added drive/s in a S/W RAID 1 they should be identical (PER M/S technet article) otherwise just about any 68 pin SCSI drive LVD or U3/160 can be used, (U2W or U320 not recommended, the first for performance, the second not tested).
DELL-GaryS
OrangeTeam
2 Posts
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October 13th, 2003 13:00
Is there anyway to get the IDE drive to co-exist with the SCSI configuration without the system wanting to boot off the IDE?
Also as a matter of interest can any SCSI drive that can physically plug into the daisy chain be used in this machine? Because we got a couple of spare SCSI drives.
Btw, Tag no. is R9PS4
Message Edited by OrangeTeam on 10-13-2003 03:21 PM
Dixie_Dog
10 Posts
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October 27th, 2003 01:00
Mr. Gary, quit evading the question. Can IDE drives be used in a system that was shipped with SCSI controllers? If not discuss your position as why it should not or cannot be done. EIDE drives are now at 60cents per G. They appear to be an excellent alternative for reserve backup space. I would like to add a 200 G WD to my PE1400.
bowow.
DELL-GaryS
777 Posts
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October 27th, 2003 12:00
Hi Dixie-Dog,
Evading the question? I was trying to help, yes you CAN install an IDE drive in any server that has an IDE controller. Can you get free support from Dell trying to make it work when you run into problems, not if we do not offer IDE drives with the server. You run into problems like the system trying to boot from the wrong drive, and a lack of BIOS support to change the behavior. You should be able to add your large IDE drive into the PE1400, just make sure the drive is only 1" thick as the PE1400 cannot accept 1.6" thick drives
Dell-GaryS
Joe Betsin
1 Message
0
December 16th, 2003 19:00
That is, can you have, say, an IDE Raid configuration and a SCSI tape drive?
DELL-GaryS
777 Posts
0
December 16th, 2003 20:00
Hi Joe,
Yes you can install a 39160 SCSI controller and a SCSI tape drive and it will work just fine. Just do not try to have SCSI hard drives and a tape drive on the same controller.
Dell-GaryS