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15 Posts

88526

March 21st, 2012 06:00

Virtual disk failure. The Check Consistency completed with uncorrectable errors

Hi all,

I have 2 PE2950 servers...One is failing for "Virtual disk failure. The Check Consistency completed with uncorrectable errors"

Both servers are at the same firmware / driver level yet one is fine while the other is failing.

Hard disks themselves show no errors ie: red x

Logs say all 3 physical disks have media error,  which I find highly unlikely... Sounds like the array is corrupt.

I previously installed SUU 6.5.1.19....there is now a newer SUU available 6.5.3 will I try download this and see if there are newer RAID Firmware / drivers?

Current Driver Versions

DELL PERC 5/i Integrated RAID Controller Driver, Driver, 2.24.0.32
PERC 5/i Integrated Controller 0 Firmware, Firmware, 5.2.2-0072

 

error from logs

Array disk failure. Patrol Read found an uncorrectable media error., Controller 0, Connector 0, Physical Disk 0:0:0

Array disk failure. Patrol Read found an uncorrectable media error., Controller 0, Connector 0, Physical Disk 0:0:1

Array disk failure. Patrol Read found an uncorrectable media error., Controller 0, Connector 0, Physical Disk 0:0:2

 

Any Help appretiated

Ray..

79 Posts

March 21st, 2012 07:00

The SUU and the FTP Site are usually behind the web-site.  That is patches seem to be done quarterly on the FTP and SUUs and in between DUPs are posted to the web to be added to DRM SUUs.  

That said it appears DELL is working on a v7.0.0 SUU that is due to be released soon.

Looking at the web-page for this model, www.dell.com/.../555, and checking in the last 90 days there are three patches related to drives, two that are dated Jan 31st, 2012 and one Mar  13th, 2012.

Are these applicable to your setup ?

15 Posts

March 23rd, 2012 09:00

Hiya an thx for the reply, I'm unsure about weather I am at the latest fw for my SAS drives..

I somehow have a mixture of HD firmwares ?

Current setup on server with errors.

error is now (Unexpected sense. SCSI sense data: Sense key:  3 Sense code: 11 Sense qualifier:  1

ID0    rev D206   MAX3147RC

ID1    rev D306   MBA3147RC

ID2    rev D206   MAX3147RC

ID3    rev D207   MAX3147RC

Current setup on server with NO errors

ID0    rev D206   MAX3147RC

ID1    rev D206   MBA3147RC

ID2    rev D206   MAX3147RC

ID3    rev HS11   ST3300656SS

Do I need to upgrade Harddisks firmware D207 ? Where applicable

Ray..

79 Posts

March 23rd, 2012 10:00

I would want to have a consistent set of Firmware Revs...  for that matter I would want my BIOS / Firmware updates at the latest rev....

15 Posts

March 26th, 2012 09:00

Hiya,

I downloaded Dell SAS Hard Drive Firmware Utility and created a boot CD.

Upgraded fw on the hard disks.

All Hard disks are at REV D207 except the hotswap.

I ran the consistancy check again and still failing accross all HD.

I also ran the dell diagnostics, HD self test

only 1 HD passed ( ID1), the rest failed with "either the device is busy or another process is using it.

If I run the same diags on an identical server all 4 HD pass diags ?

HD 3 on error server is a new HD so I don't see how this can be faulty.

I read somewhere that rebuilding the raid could sort my problems.

Any idea about the best way to go about this without losing any data ?

ray..

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