The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational.
Flashing amber
Indicates a problem with the power supply.
Flashing green
When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (in terms of efficiency, feature set, health status, and supported voltage). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.
You can consider checking PSU and IDRAC firmware versions. If they are too old, you may proceed to update them. But beware of PSU firmware update, as some very specific steps must be followed.
If you are unsure about how to proceed, please, let us know and we will guide you about the process.
You can also try to clear the flea power on the server: How do I Reset and Drain Power of my Dell PowerEdge Server? https://dell.to/3bd3ppP
It would be dependent on the OS. These are the installation instructions shown on the updates page, under Installation Instructions..
Instructions for ".BIN" file:
Download 1. Click the Download Now link to download the file. 2. When the "File Download" window appears, click Save to save the file to your hard drive.
Installation 1. Read the release information presented by executing the ".BIN" file with "--version" command from the shell. 2. Download and install any prerequisites identified in the above step before proceeding. 3. Run the update by executing ".BIN" file from the shell. 4. Follow the remaining prompts to perform the update. 5. Upon successful completion the DUP will prompt to reboot system. 6. Restart your system. After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware. 7. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply. 8. Once the flashing process is complete the system should power back up and boot to OS.
Instructions for ".EXE" file:
Download 1. Click the "Download Now" link to download the file. 2. When the "File Download" window appears, click "Save" to save the file to your hard drive.
Installation 1. Browse to the location where you downloaded the file and double-click the new file. 2. Read the release information presented in the dialog window. 3. Download and install any prerequisites identified in the dialog window before proceeding. 4. Click the Install button. 5. Follow the remaining prompts to perform the update. 6. Upon successful completion the DUP will prompt to reboot system. 7. Restart your system. After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware. 8. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply. 9. Once the flashing process is complete the system should power back up and boot to OS.
GnuPG Signature of Dell Update Package Instructions for ".sign" file:
Download 1. Click the "Download Now" link to download the file. 2. When the "File Download" window appears, click "Save" to save the file to your hard drive.
Installation 1. Import the Dell public key. (You only need to import once on your system.) 2. Verify the Dell Update Package by using its signature file. 3. Upon successful completion the DUP will prompt to reboot system. 4. Restart your system. After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware. 5. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply. 6. Once the flashing process is complete the system should power back up and boot to OS.
CAUTION! Performing an AC power cycle or cold boot during power supply firmware update, forces the power supply unit to enter an irrecoverable state and will cause managed system not to boot.
IMPORTANT: After a successful power supply firmware download, the managed system will turn off for a duration ranging from three to twenty minutes to continue updating the firmware. It is imperative not to disturb/restart manually the system, wait until the PSU FW update finishes. (Update time may vary depending on number of PSU for update, it may vary approximately from 10 mins to 20 mins. Margin should be added to ensure the Dell Update Package (DUP) is not interrupted. Once the firmware update is complete, the managed system will reboot automatically.
DELL-Young E
Moderator
•
5.4K Posts
0
February 15th, 2021 18:00
Hi, how about checking the PSU LED status in the back?
https://dell.to/3tVSYPY
Not lit
Power is not connected.
Green
The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational.
Flashing amber
Indicates a problem with the power supply.
Flashing green
When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (in terms of efficiency, feature set, health status, and supported voltage). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.
infra_ti
1 Rookie
•
14 Posts
0
February 17th, 2021 02:00
Hi,
The PSU led status in the back are green.
I already tried to change with a new PS but it didn't make any difference.
IDRAC indicates PS2 Status - Present Failure - power redundancy is lost.
Regards,
Cláudia
DiegoLopez
4 Operator
•
2.7K Posts
0
February 17th, 2021 05:00
Hello @infra_ti,
You can consider checking PSU and IDRAC firmware versions. If they are too old, you may proceed to update them. But beware of PSU firmware update, as some very specific steps must be followed.
If you are unsure about how to proceed, please, let us know and we will guide you about the process.
You can also try to clear the flea power on the server: How do I Reset and Drain Power of my Dell PowerEdge Server? https://dell.to/3bd3ppP
Hope this helps.
Regards.
infra_ti
1 Rookie
•
14 Posts
0
February 17th, 2021 10:00
Hi,
Could you send the procedure to update PSU firmware?
Regards,
Cláudia
DELL-Chris H
Moderator
•
9.7K Posts
0
February 17th, 2021 11:00
It would be dependent on the OS. These are the installation instructions shown on the updates page, under Installation Instructions..
Instructions for ".BIN" file:
Download
1. Click the Download Now link to download the file.
2. When the "File Download" window appears, click Save to save the file to your hard drive.
Installation
1. Read the release information presented by executing the ".BIN" file with "--version" command from the shell.
2. Download and install any prerequisites identified in the above step before proceeding.
3. Run the update by executing ".BIN" file from the shell.
4. Follow the remaining prompts to perform the update.
5. Upon successful completion the DUP will prompt to reboot system.
6. Restart your system.
After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware.
7. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply.
8. Once the flashing process is complete the system should power back up and boot to OS.
Instructions for ".EXE" file:
Download
1. Click the "Download Now" link to download the file.
2. When the "File Download" window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
6. Upon successful completion the DUP will prompt to reboot system.
7. Restart your system.
After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware.
8. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply.
9. Once the flashing process is complete the system should power back up and boot to OS.
GnuPG Signature of Dell Update Package Instructions for ".sign" file:
Download
1. Click the "Download Now" link to download the file.
2. When the "File Download" window appears, click "Save" to save the file to your hard drive.
Installation
1. Import the Dell public key. (You only need to import once on your system.)
2. Verify the Dell Update Package by using its signature file.
3. Upon successful completion the DUP will prompt to reboot system.
4. Restart your system.
After the system restarts, DUP will enter USC to complete the flashing of the PSU firmware.
5. The actual flash begins after DUP exits USC. Please do not power off or power cycle the system as this can result in a non-functional power supply.
6. Once the flashing process is complete the system should power back up and boot to OS.
CAUTION! Performing an AC power cycle or cold boot during power supply firmware update, forces the power supply unit to enter an irrecoverable state and will cause managed system not to boot.
IMPORTANT:
After a successful power supply firmware download, the managed system will turn off for a duration ranging from three to twenty minutes to continue updating the firmware. It is imperative not to disturb/restart manually the system, wait until the PSU FW update finishes. (Update time may vary depending on number of PSU for update, it may vary approximately from 10 mins to 20 mins. Margin should be added to ensure the Dell Update Package (DUP) is not interrupted. Once the firmware update is complete, the managed system will reboot automatically.