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2 Posts

45435

December 27th, 2001 14:00

raid controller kernel self test failed

whilst testing the ups for automatic shutdown/start up my server didn't reboot automatically. after pressing the power button, it can up with a few errors,

1. time was not set in bios
2. system backplane firmware out of date
3. raid self test fatal error 'controller kernel self test failed', 'parameter : eePROM/key check failed'

and now it won't boot.

I fixed items 1 and 2 okay


Any suggestions?

7 Posts

December 28th, 2001 02:00

A failed hard drive can cause this - you may start by reseating all hard drives. Depending on what RAID controller you have the troubleshooting will be slightly different. Try reseating first and then report back as to what type of PERC you have.

Good luck.

9 Posts

January 4th, 2002 15:00

Just faced this at a client two days ago on a PE2400 with PERC2si on the MB, and three 18 GB drives.
DELL airmailed a new motherboard. After Dell Tech installed new MB - same problem. Turns out it was a bad 64 MB SIMM that supports the Perc2-si controller.

Replaced it with a spare PC-100 128 MB SIMM I had in the car, and everything works again.

Some anxious moments!

February 28th, 2002 11:00

don't know how old your server is but i got the "system backplane firmware out of date" when i would disconnect power to my pe 2300. it was the mb backup battery. don't know if this will help you or not.

1 Message

June 2nd, 2002 11:00

Dear Hi, i face the same problem, Please tell my how did you fix it?
Please reply
best regards
kinani
mcpn wrote:
- whilst testing the ups for automatic shutdown/start
- up my server didn't reboot automatically. after
- pressing the power button, it can up with a few
- errors,
-
- 1. time was not set in bios
- 2. system backplane firmware out of date
- 3. raid self test fatal error 'controller kernel
- self test failed', 'parameter : eePROM/key check
- failed'
-
- and now it won't boot.
-
- I fixed items 1 and 2 okay
-
-
- Any suggestions?
-
-



2 Posts

June 6th, 2002 08:00

It was a hardware fault. I called out Dell and they replaced one of the boards.

May 18th, 2005 17:00

I had this exact issue and I found it was due to the Service Tag being erased from the BIOS when the battery went flat. It was easily fixed by writing the tag back using the asseta00.exe utility found on the system open manage CD.
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