9 Legend

 • 

16.3K Posts

April 6th, 2017 15:00

That is a desktop drive, so there is no guarantee that it will or should work.

Make sure you installed it correctly - use the screw holes closest to the backplane when mounting in the carrier.

1 Rookie

 • 

108 Posts

April 7th, 2017 17:00

This is a Hitachi UltraStar (HUAnnnnnn...) drive, not a DeskStar (HDAnnnnnn). It should work fine in a Server/RAID configuration.

IT Team, have you gone into the RAID configuration utility to see if the drive is visible there?

From the HGST Website:

How to read the Ultrastar model number
HUA722010ALA330 = 1TB, SATA 3Gb/s, 32MB buffer
H = HGST
U = Ultrastar
A = Series prefix
72 = 7200 RPM
20 = Reserved
10 = Capacity this model, 10 = 1TB (50 = 500GB)
A = Generation code
L = 26.1mm z-height
A3 = Interface, SATA 3Gb/s (A6 - SATA 6Gb/s)
3 = 32MB buffer
0 = No BDE

9 Legend

 • 

16.3K Posts

April 7th, 2017 22:00

That may well be, from a quick glance of search results ,"deskstar" seemed a common match. I don't use enough Hitachi to decipher the model codes :)

My response stands otherwise though ... if the disk is not certified, all bets are off - there is no guarantee it will work, even if it is an enterprise-class drive. Generic enterprise-class RAID drives are usually a good "bet", but they are still a bet.

Also, installation in the carrier still matters.

Possibility it is actually recognizing the drive but is flagged as foreign ... this will show in the PD MGMT page of the CTRL-R utility.

No Events found!

Top