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December 19th, 2019 07:00
CentOS 8 on DELL C4140/4x Nvidia Tesla V100 GPU fails
Hello,
I am running CentOS 8 on a DELL C4140 with 4 NVIDIA Tesla V100 GPUs:
- # nvidia-smi -L
- GPU 0: Tesla V100-SXM2-32GB (UUID: GPU-ca51cbd1-4eb0-f265-9cb6-613f848d9ebd)
- GPU 1: Tesla V100-SXM2-32GB (UUID: GPU-d02431f6-3ad3-e257-2858-8e830e06fa56)
- GPU 2: Tesla V100-SXM2-32GB (UUID: GPU-2c34530c-3db6-3cd2-df6b-39f65d3448c2)
- GPU 3: Tesla V100-SXM2-32GB (UUID: GPU-c8740a89-14af-b1f3-d17c-629cb2454737)
The installed NVIDIA driver version 440.33 seems to load fine in persistance mode only. nvidia-smi reports the four GPUs as follows:
- # nvidia-smi
- Tue Dec 17 15:07:11 2019
- +-----------------------------------------------------------------------------+
- | NVIDIA-SMI 440.33.01 Driver Version: 440.33.01 CUDA Version: 10.2 |
- |-------------------------------+----------------------+----------------------+
- | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
- | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
- |===============================+======================+======================|
- | 0 Tesla V100-SXM2... Off | 00000000:1A:00.0 Off | 0 |
- | N/A 36C P0 57W / 300W | 0MiB / 32510MiB | 0% Default |
- +-------------------------------+----------------------+----------------------+
- | 1 Tesla V100-SXM2... Off | 00000000:1C:00.0 Off | 0 |
- | N/A 34C P0 57W / 300W | 0MiB / 32510MiB | 0% Default |
- +-------------------------------+----------------------+----------------------+
- | 2 Tesla V100-SXM2... Off | 00000000:1D:00.0 Off | 0 |
- | N/A 32C P0 54W / 300W | 0MiB / 32510MiB | 0% Default |
- +-------------------------------+----------------------+----------------------+
- | 3 Tesla V100-SXM2... Off | 00000000:1E:00.0 Off | 0 |
- | N/A 34C P0 58W / 300W | 0MiB / 32510MiB | 3% Default |
- +-------------------------------+----------------------+----------------------+
- +-----------------------------------------------------------------------------+
- | Processes: GPU Memory |
- | GPU PID Type Process name Usage |
- |=============================================================================|
- | No running processes found |
- +-----------------------------------------------------------------------------+
The error logs contain the following message:
- NVRM: GPU at PCI:0000:1e:00: GPU-c8740a89-14af-b1f3-d17c-629cb2454737
- NVRM: GPU Board Serial Number: 0324518173584
- NVRM: Xid (PCI:0000:1e:00 62, pid=10230, 0a76(2d50) 00000000 00000000
According to the list of Xid errors (see https://docs.nvidia.com/deploy/xid-errors/index.html), error 62 refers to an internal micro-controller halt (newer drivers), and is related to hardware error, driver error or thermal issue.
How do I identify the GPU that is not working properly? Taking off the cooler of the GPU does not show the GPU id, and removing the GPU from the board in order to have a look under it voids the warranty of the server.
Any help on that is appreciated.
Thanking in advance,
Frank


Dell-DylanJ
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2.9K Posts
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December 19th, 2019 16:00
Hi Frank,
Where did you purchase the server? If you bought it from us with a warranty through Dell, opening the server isn't going to void anything. We regularly ask customers to open their servers as part of the troubleshooting process. If you'd like to PM me your service tag, I can confirm whether or not you have a Basic or ProSupport warranty.