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20890
March 12th, 2013 13:00
Dell Tower 1920W UPS T610 Server
I have a T610 Server protected by a Dell Tower 1920W UPS. It first had a 'Service Battery' new batteries were installed, now it has 'Charger Failure'. Documentation states it may be caused by one of the two 30 Amp fuses, but there is no reference as to where these are located. The latest software has been installed on the UPS (01.14.0003), which was supposed to address this issue. Anyone have any ideas?
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DELL-Geoff P
990 Posts
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March 12th, 2013 13:00
Good afternoon. What is the error number that is appearing on the LCD? This will help us further diagnose your issue.
Thanks and regards,
NCCBB_JD
2 Posts
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March 12th, 2013 17:00
#149 Service Battery. This is a new battery pack and works fine in our other Dell 1920W. The software reports 'Charger Failure'
DELL-Geoff P
990 Posts
0
March 13th, 2013 07:00
Thanks for the code. I have sent you an email requesting further information on the unit.
Regards,
DELL-Geoff P
990 Posts
0
March 14th, 2013 14:00
The UPS is under warranty and will be replaced. Thanks for your email and requested information. Made it much easier to complete the exchange process. Let me know when it arrives.
Regards,
psilopoulos.kon
1 Message
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February 20th, 2014 10:00
I have the exact same problem. Battery failure then batteries changed then charger failure and then the same error code. What was the problem? How was it solved?