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157815
January 26th, 2012 08:00
Have the C state issues with R610 and R710 been fixed?
Hello,
A while back when we purchased some PE R710s we had issues with memory errors which were caused by C states being enabled in the BIOS. Dell support recommended that we disabled all C States and that has resolved the issue. This was back in the 2.x BIOS version. Have these issues been resolved in the latest 6.1.0 versions?
Thanks
Nick
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JOHNADCO
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847 Posts
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January 27th, 2012 14:00
Gracias!! Daniel
Daniel My
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6.2K Posts
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May 8th, 2012 10:00
Hello Hollie
I checked with the hardware escalations group again regarding this issue. I was provided with a new answer this time. I was advised that the 6.1 BIOS update released in November corrected the state transition issue. If you are encountering memory errors and have updated to the 6.1 BIOS then you should contact support to troubleshoot the issue.
Because this information conflicts with the original information I was provided by our escalation group I had a meeting with several members of that group. Everyone agreed that the 6.1 update resolved the microcode issue.
Thanks
changming
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March 5th, 2015 23:00
You need a newer version of that pdf.