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January 31st, 2015 21:00

Memory and Processor Error After memory upgrade

HI

I have one R710 with 2 x4 GB memory . I upgraded that to 6 X4GB .Now total memory is 24GB  with two CPU.

After that server gives memory and processor errors randomly 

DIMM_A1     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_A2     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_A3     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_A4     [Not Occupied]        
DIMM_A5     [Not Occupied]        
DIMM_A6     [Not Occupied]        
DIMM_A7     [Not Occupied]        
DIMM_A8     [Not Occupied]        
DIMM_A9     [Not Occupied]        
DIMM_B1     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_B2     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_B3     DDR3 - Synchronous Registered (Buffered)    4096 MB    
DIMM_B4     [Not Occupied]        
DIMM_B5     [Not Occupied]        
DIMM_B6     [Not Occupied]        
DIMM_B7     [Not Occupied]        
DIMM_B8     [Not Occupied]        
DIMM_B9     [Not Occupied]        
     Now i am getting processor 1 ierr. My bios version is 6.4.0 and two CPU (Intel(R) Xeon(R) CPU E5620 @ 2.40GHz)

Thanks in Advance.

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6.2K Posts

February 1st, 2015 10:00

Hello

Your title states that you are receiving memory and processor errors. What memory errors are you receiving? CPU IERRs are not very helpful for troubleshooting. They just let you know an error was detected by the processor, they are not processor errors.

Since the issue started after installing new memory and you stated that you are receiving memory errors I would suspect there is a problem with one of the DIMMs. I would suggest that you troubleshoot the memory. Since the error was detected by processor 1 the issue is likely with a DIMM in the A lane.

Thanks

7 Posts

February 1st, 2015 20:00

Hi

thanks for your reply .

Now server is not giving any memory errors . Six months before the same issue happened .That time it shows memory error .Dell replaced motherboard  and   3 Memory modules .in omsa log gets error "A PCI parity error was detected on a component at bus 0 device 20 function 2."

Thanks in Advance

7 Posts

April 30th, 2016 23:00

hi

For Same Server i am getting the processor IErr.(1604),CPU1. i tried to swap memory from CPU 2 to 1 .But same error remains .

Thanks in Advance .

\

7 Posts

June 15th, 2016 04:00

HI

For same server ,now i am getting two CPU error. Please help .

Status Connector Name Processor Brand Processor Version Current Speed State Core Count
CPU1 Intel(R) Xeon(R) CPU E5620 @ 2.40GHz Model 44 Stepping 2 2400 MHz IErr 4
CPU2 Intel(R) Xeon(R) CPU E5620 @ 2.40GHz Model 44 Stepping 2 2400 MHz IErr 4

Thanks in Advance

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