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July 8th, 2015 16:00

NIC updates...loooooong time taken

Hi,

When performing a NIC update on an R820 (via DRAC) I noticed that the Task Time Limit is set to 1 hour and 40 mins!! This would cause major disruption if it really extended that far. (Actual only took 10 mins).

Can this Task Time Limit be reviewed to a more reasonable time before timing out and causing a restart?

Thx,

John Bradshaw

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6.2K Posts

July 9th, 2015 10:00

Hello John

I suspect that there is a good reason the timeout limit is set to that time. If it took 10 minutes to update one NIC then systems that are maximum populated with NICs could take quite a bit longer. If the threshold were set too low then the system could force a restart in the middle of an update and brick a NIC.

At this point I am not going to create an escalation on this. If you encounter a technical issue then I will be happy to look into it and bring it to the attention of our development teams, but I see nothing wrong with the current timeout threshold.

Thanks

2 Intern

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743 Posts

July 9th, 2015 15:00

Thx for the explanation Daniel.

JB

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