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October 28th, 2003 18:00

PE 1750 - no keyboard after cold boot

I consistently have no keyboard when booting from a cold start.

Mouse is available,  keyboard does nothing so I am unable to Ctrl-Alt-Del to login or do anything.  Unplugging and re-plugging in keyboard does not help.

If I turning server off and then on again, keyboard works fine.

BIOS is the latest...A05.  This is a brand new machine just out of the box.

Anyone else with this issue?

 

 

 

 

 

 

 

1 Message

October 30th, 2003 12:00

Yes - I've had the same issue this week with a new 1750.  No idea why though - sorry.

13 Posts

November 13th, 2003 15:00

This problem has been resolved.  The system is actually hanging and it is a known bug with the OpenManage Administrator software that shipped with the system (3.5 A00).  You need A01.

Download:

http://support.dell.com/FileLib/Format.aspx?c=us&l=en&s=gen&Category=0&OS=WNET&OSL=EN&SvcTag=&SysID=PWE_PNT_XEO_1750&DeviceID=2331&Type=DRVR&ReleaseID=R67073

See version details for mention of the problems with the 1750.

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