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June 4th, 2013 15:00

PowerEdge 2900 (III) L5420 Dual Cpu Upgrade

Hello,

Recenty we've try to upgrade with two L5420 processor,  but system won't start with CPU IERR. Then I've update BIOS to the latest version (2.7.0).

System started, but  then I've got "Unsupported CPU combination System halted!" error.

Also I've try one processor at time, got same error (combination yeah). 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

System: Dell(TM) PowerEdge(TM) 2900
Version: 2.4.3
Release Date: 09/02/2008
______________________________________________________________________

* Added support for Quad-Core Intel(R) Xeon(R) Processor 5400 series E0 Stepping
* Added support for Dual-Core Intel(R) Xeon(R) Processor 5200 series E0 Stepping
* Updated Quad-Core Intel(R) Xeon(R) Processor 5400 series C0 Stepping
Microcode
* Updated Dual-Core Intel(R) Xeon(R) Processor 5200 series C0 Stepping
Microcode
* Modified Memory Reference Code to improve the reliability of certain DIMMs
* Enhanced the error logging of CPU IERRs
* Increased the amount of resources allocatable to PCI devices from 2Gb to 3Gb
* Updated the embedded 5708C PXE/iSCSI option ROM to version 4.4.4.
* Updated the embedded ATI RN50 Video BIOS to ver yj20647b
* Enabled PERC battery sensor
* Updated Trusted Platform Module (TPM) code
* Enhanced USB support to allow booting from certain 16GB USB memory key that
is not compliant to USB Mass Storage Specification for Bootability.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

9 Posts

July 29th, 2013 21:00

Now we are buying 2 E5345 CPUs.

Moderator

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8.5K Posts

June 4th, 2013 15:00

Hi nelegall,

The L5420 should work in this system. Did you get the CPU’s from us? Do you know which revision they are? Does the server boot fine with the old processors?

When you tried the processors one at a time you had them in socket 1 correct? It is the right processor if looking at it from the system front.

ftp.dell.com/.../poweredge-2900_owner%27s%20manual_en-us.pdf

page 141

9 Posts

June 4th, 2013 16:00

Did you get the CPU’s from us?
  CPU was provided to us by local reseller.

Do you know which revision they are?
I have no idea about revision.

Does the server boot fine with the old processors?
 Yep, here is Xeon 5130.

When you tried the processors one at a time you had them in socket 1 correct? It is the right processor if looking at it from the system front.
Yep, socket 1. By the way I've tried socket 2 too, same error - "Unsupported CPU combination System halted!".

Here is photo of new processor, I suppose it can help: 

 

P.S. CPU-Z show model of MB is 0YM158 A01 (Chipset 5000X rev12, Southbridge 6321ESB rev09), it's really PE2900 (III)?

Moderator

 • 

8.5K Posts

June 4th, 2013 17:00

Did you update the BMC as well?

BMC motherboard firmware Version 2.5.0, A00, Released 10/15/12, URGENT, *Note, will cause fans to run fast/loud while updating

Windows: downloads.dell.com/.../ESM_Firmware_C6H4X_WN32_2.50_A00.EXE

Can you email me the service tag and I can make sure that it is  2900III

xxxxx@dell.com

9 Posts

June 4th, 2013 17:00

Did you update the BMC as well?
No. Installing right now. Can it help?

Can you email me the service tag
Done. 

7 Technologist

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16.3K Posts

June 4th, 2013 20:00

"No. Installing right now. Can it help?"

Because the BIOS and ESM/BMC work together to manage/monitor the system's hardware, updating one without updating the other can lead to odd behavior.

If updating the BMC does not help, try clearing the NVRAM using the jumpers on the motherboard after inserting new processors (boot with jumpers on CLR, then switch back).

9 Posts

July 24th, 2013 15:00

BIOS updated to 2.7.0, ESM/BMC updated to 2.50, NVRAM cleared. Still not working. 

Moderator

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8.5K Posts

July 24th, 2013 16:00

Did we ever confirm it IS actually a 2900 III?  Josh asked for the Service Tag, but nothing more was said about it. 

 

When I checked it looked like a II and not a III, but was an international service tag and I could not confirm 100%

7 Technologist

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16.3K Posts

July 24th, 2013 16:00

Did we ever confirm it IS actually a 2900 III?  Josh asked for the Service Tag, but nothing more was said about it.  ONLY the III will take the 5400-series procs. There have been some on here whose systems were mislabeled ... some were previously-owned or offsite/out of direct supervision/control and could have had the motherboard swapped/replaced.  Could that be the case here, if labeled with a III? 

The part number YM158 seems to indicate it is maybe a revision I or II board, not III ... Josh could confirm:

http://store.flagshiptech.com/dell-ym158-0ym158-poweredge-2900-ii-system-mother-board/
http://www.velocitytechsolutions.com/dell-ym158-poweredge-2900-system-board-gen-i-ii/
http://www.txcesssurplus.com/servlet/the-4978/New-Dell-YM158-G1/Detail

9 Posts

July 24th, 2013 20:00

OK. Where can I get list of compatible processors?

7 Technologist

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16.3K Posts

July 24th, 2013 21:00

IF yours is a 2900 II, then any of these processors should work:

ark.intel.com/.../30702,28035,30791,29767,35129,29774,28032,28443,28031,28030

IF yours is a I, then the 5100-series is the best you can do.  

What processor(s) is currently in your system?

9 Posts

July 28th, 2013 22:00

In other server I have E5430 and 5140. Is there a way to find out what model I have at the end, 2900 I or 2900 II?

7 Technologist

 • 

16.3K Posts

July 28th, 2013 22:00

What OS is installed?  You can confirm in OMSA - I believe under System, Main System Chassis, Revision.

Or, someone from Dell can confirm the part number and revision.

9 Posts

July 28th, 2013 22:00

There are one 5130.

9 Posts

August 4th, 2013 23:00

E5345 working fine. Thanks all for help.

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