PowerEdge 2960 firmware updates - order and location?

Question

In the process of updating all firmware for a PE2950.
A kind poster told me the best order to do this:

BIOS firmware DONE
ESM/BMC firmware DONE
Backplane firmware
Windows PERC RAID Driver DONE
PERC firmware DONE
HDD firmware
NIC firmware
DRAC firmware

I've found most of them, but I can't track down the Backplane firmware.
What would it be called? What subdivision/category would it be under (in the Support drivers Dell page)? (This PE2950 has SAS drives).
And what would the DRAC firmware be listed under?

To be honest sometimes I find the Dell download sections rather too complex.
Would it not have been possible to tailor the Downloads section for the specific Service Tag that a machine has?
Rather than showing every possible driver & firmware update, it could just show the specific ones for the machine as shipped.

Thanks for any help.
Will

DELL-Dao L · Accepted Answer

Hi Will,

The order seems fine, and as per your request :

For the backplane firmware :

www.dell.com/.../DriverFileFormats

For DRAC5 ( listed under systems management ) :

www.dell.com/.../DriverFileFormats

I'm afraid that's not an option ( at least not for now ), but if you do encounter any issues locating an item, just buzz us on tweeter and we'll try to help.

Do let us know how it goes!

Thanks.

DC Lim

Dell | Social Outreach Services - Enterprise

Please follow @DellCaresPro on Twitter: www.twitter.com/DellCaresPro

theflash1932 · Answer

You can go ahead and use Dao's links, but FYI:

Would it not have been possible to tailor the Downloads section for the specific Service Tag that a machine has?
Rather than showing every possible driver & firmware update, it could just show the specific ones for the machine as shipped.

It used to work that way until a recent upgrade of support.dell.com, now it is kind of hit and miss; I trust they are working on fixing it.

I've found most of them, but I can't track down the Backplane firmware.
What would it be called? What subdivision/category would it be under (in the Support drivers Dell page)? (This PE2950 has SAS drives).

The backplane firmware is located under ESM/BMC, as it is closely related to those systems.

And what would the DRAC firmware be listed under?

DRAC updates are found under Systems Management, as the DRAC is a Systems Management device.

DELL-Rey G · Answer

Flash, yes, the service tag issues are being looked at by a dedicated team at this time, our voices have been heard!! I have been copied on the meeting minutes and it has very high priority :)

theflash1932 · Answer

Sweet good news!

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PowerEdge 2960 firmware updates - order and location?

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