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PowerEdge R630 Restarted
Tue Jan 24 2023 23:22:38 An OEM diagnostic event occurred.
Tue Jan 24 2023 23:22:38 A fatal error was detected on a component at bus 128 device 3 function 0.
Tue Jan 24 2023 23:22:38 A bus fatal error was detected on a component at slot 1.
The server restarted twice a week with the same error.
Can anyone guide me to identify and resolution of this issue?
DELL-Charles R
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January 26th, 2023 08:00
Hello M.Adil,
Thank you for that information. It is showing us:
NIC in Slot 1 Port 1 Partition 1 - PCI Device
If you expand that you can see the NIC details.
I would recommend check that system firmware (iDRAC, BIOS) and PCIE NIC card are up to date on firmware:
Drivers an downloads and firmware:
https://dell.to/3XVVl49
Next Reseat the NIC in slot 1. If it still gives error then try the NIC in Slot 2 and check results. See if the issue follows the NIC.
Run the built in hardware diagnostics and check results:
Boot to F11 on Dell Splash screen, selecting Boot Manager -> System Utilities -> Launch Dell Diagnostics. Note any messages and continue testing.
DELL-Young E
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January 25th, 2023 16:00
Hello, thanks for choosing Dell. What card is on slot 1 mentioned above?
M.Adil
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January 26th, 2023 06:00
sudo lspci -s 00:03.0
00:03.0 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 3
Logs from Idrac
DELL-Charles R
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January 26th, 2023 07:00
Hello M.Adil,
Thank you for the reply.
Can you let us know what the physical card is in the physical slot 1 on the R630?
Check in iDRAC > Overview > Server >
Over in the Righthand side - Properties > System Inventory > Hardware Inventory
M.Adil
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January 26th, 2023 08:00