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PowerEdge R710, the problem with RAM
Hello!
In our server, "PowerEdge R710" fails to increase the amount of RAM. On the motherboard there are 18 slots for RAM, 6 white and 12 black. We bought 18 memory modules to 16 gigabytes each. However, the memory ran only in the white slots. In the description of the server on the Russian site of your company says that the server supports up to 192 gigabytes of RAM. On the English-language page description of the server says that it supports 288 gigabytes of RAM. We are still able to put only 96 gigabytes, which we absolutely do not like it. Maybe we're doing something wrong. Tell me, how much RAM you can put on that server and how to do it correctly?
DELL-John C
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July 26th, 2012 04:00
Hi there,
What you should do is actually install the memory into A1, A2, A3, A4, A5, A6 and B1, B2, B3, B4, B5, B6 - you'll have 6 slots free but this should allow you to install 192GB.
DELL-John C
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July 26th, 2012 03:00
Hi there,
Can I just confirm that you have 2 processors in the system? This has an effect on how much memory you can install in the system.
If you have 2 processors, you should be able to install 288GB using 18 x 16GB 1333MHz dual-rank LV RDIMMs. It may be the case that the memory sticks you are using are too slow to allow the system to have 288GB but it should be able to install at 192GB - assuming you have the BIOS updated to v2.0.13 and have 2 processors installed.
Anonymous
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July 26th, 2012 04:00
Hello! Today, at the end of the day, I'll try to implement this scheme. Tomorrow I will write about the results. I just tried different combinations and none of them were not successful.
DELL-John C
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July 26th, 2012 04:00
Hi there,
I look forward to hearing how you get on - thanks for your posts in the meantime!
Anonymous
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July 26th, 2012 04:00
Yes, in my server, 2 processors, but my memory is not "dual-rank", and "quad-rank". I found instructions - support.dell.com/.../710_IU.pdf. If I understand it correctly, then this type of memory I can only use 192 GB, and they must be installed in series with slots A1 to B3 slot. Do I understand, do you think?
Anonymous
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July 27th, 2012 00:00
Hello!
Yesterday I set up the RAM modules on the slots with the A1 to A6 and B1 to B6. It worked. Thank you for your help.
DELL-John C
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July 27th, 2012 01:00
Hi there!
You're very welcome! If there's anything else we can do in the future, please don't hesitate to get back in touch with us!
IT Helpdesk
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May 19th, 2015 14:00
Thank you!! We spent so much time trying to figure out why one of our R710 servers will not take 288GB. The memory we were using was 1066Mhz instead of 133Mhz. Thanks again!