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July 29th, 2013 04:00

R420 HWC2005: System board Riser cable or interconnect failure. Check connection

Hi all:

   I has been upgrade my dell r420 from 1 processer to 2 processer ( e5-2420)

and i move the memory dimm from a1,a2,a3,a5 bank to  a1,a3 and b1,b3 bank

and after hardware upgrade, then boot machine 

the frontpanel show 

HWC2005: System board Riser cable or interconnect failure. Check connection

anyone can help me ?

990 Posts

July 29th, 2013 08:00

With 2 processor configuration, you will need this riser: 7KMJ7 Riser 1- X16 Slot (used in Slice 2P config).  

Regards,

2 Posts

August 12th, 2013 01:00

thanks for your replies

1 Message

February 13th, 2014 08:00

Where can I buy this?  Can I get a quote?

Thanks,

-Tom

1 Message

May 30th, 2017 02:00

Hi

Dell server T620 to IRAC not to light and SEC 0033 intrucsion error detected check chassis conver can anybody help me
thank you
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