R620 PCIE training error with E5-2660v2

Hello

all Dell docs say the R620 is compatible with Xeon E5-2660v2 processors

Yes, the E5 2660V2 is validated for the R620. Within a model there may be differences between CPUs. We validate specific versions of CPUs, to state a model is not sufficient to determine if a CPU is validated. What are the exact specifications of the CPUs that you purchased?

If the CPU you are using is validated then it could be a faulty CPU. The PCIe controller is in the CPU. You can test with a single CPU in the system to see if the PCIe issue is limited to a single CPU.

Thanks

The lid Spec code is SR1AB, and Intel's site lists this as Step M1. I also saw a hex code in the Hardware inventory x06 3E 4 but I'm not certain if thats a stepping or version code. When I try again with only one cpu, I'll capture the entire screen.

The lid Spec code is SR1AB, and Intel's site lists this as Step M1

That CPU is validated. The issue is most likely with one of the CPUs being faulty, it could also be a memory compatibility issue if you are not using validated memory. The memory and PCIe controllers are both on the CPU. I would test the CPUs one at a time in the first CPU slot.

Thanks

No luck. I took all RAM out except two 16Gb Dimms in A1/A2. Neither cpu gets past the PCIE training error. Also, if the PCIE controller in the cpu is bad, why does taking the Raid controller out work? Aren't the NICs on the PCI bus also?

I took all RAM out except two 16Gb Dimms in A1/A2. Neither cpu gets past the PCIE training error.

What are the part numbers of your H710 and memory?

Hi Daniel, the memory I tested with is Kingston KTD-PE316/16Gb which comes up as 'DDR3 1600MHz registered memory for Dell servers' by Google. I'm having a hard time finding the part number on the H710, the heatsink has '480100J00-13E-G AOO AAVID' on it; theres also DP/N OMCR5X- CN-OMCRX5X-75435 2BC-07J7-AOO'. Neither looks like a Dell part number.

KTD-PE316

I can't find that in our part list. We have 16GB Kingston DIMMs that are validated for the R620, but they are a different part number. According to Kingston those DIMMs are validated for an R620.

DP/N OMCR5X- CN-OMCRX5X-75435 2BC-07J7-AOO

MCR5X is the part number. It is the H710 mini.

I can't verify the DIMMs are supported, if you have other DIMMs try those. Also, you mentioned earlier that when you tested you removed all DIMMs except the modules in A1,A2. Did you only have a single CPU in at that time? Any time you have a second CPU installed you need matching memory configurations in the A and B lanes.

Thanks

Yes, when both CPUs are in, Lanes A and B are both filled identically. The stock CPUs are working fine with this memory. I can try once more with a single 8 Gb dimm and one 2660v2 cpu. I'll need to get the 8 Gb dimm part number then.

Actually, the other dimms are 4Gb Hynix HMT351R7CFR4A, 1Rx4 PC3L-10600R-9-11-C2

I haven't yet tried with only this and one 2660.

Guess the issue was because of bent CPU pins after-all.