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June 9th, 2023 00:00

R620 iDrac unable to initialize?

I was trying to get a newly acquired R620 setup into my rack and I cant seem to connect to iDrac, during post the fans go to full speed and it says that its unable to initialize iDrac. This is my first Dell server and it seems I might have got a dud

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3.5K Posts

June 9th, 2023 04:00

Hello,

I'm sorry to see you have an iDRAC initialization error.  I'll outline a few troubleshooting steps and in the order you can try:

 

*Check your firmware for iDRAC and BIOS, try to update if you are not current.

https://dell.to/3xe8ivm

 

*Reset iDRAC - hold in the 'i' Button for 20 seconds, the DRAC should reboot, wait about 3 minutes. Check results.

How to Reset the Integrated Dell Remote Access Controller (iDRAC)? | Dell US

 

*Drain flea power  (shut down, disconnect power and NIC cables, hold in power button 20 seconds with cords removed) then reconnect power and NICs.

Check if it boots with no error?

 

*Clear NVRAM

-shut down. check the map under the lid and find the NVRAM jumper. Set it to the Clear position. Turn on server to the error about the jumper. Shut down and return jumper to default location.

You may have to reconfigure any custom BIOS settings like Boot order.

Check if it boots with no error?

 

*Reset DRAC  - Boot to F2 > iDRAC Settings > Reset iDRAC configurations to defaults.

then Reconfigure DRAC -

Boot to F2 > iDRAC Settings > Network. 

Configure IP, Subnet and Gateway.

Set connection being used i.e. LOM1, Dedicated

 

 

Hope it helps

thanks

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