R620 old firmware - cant update

Question

hey, i got a few used r620 with very old firmware on them.

Lifecycle-Controller Firmware 1.0.0.5747

i just cant find a working update for it.

Every update i try will just result in an error RAC0142

maybe someone knows what update should work?

DELL-Stefan R · Accepted Answer

Hi 2ndSource.

The latest iDRAC firmware for R620 is 2.65.65.65. As it seems you have a very old firmware, so I recommend performing staged updates (like 1.66.65 -> 2.10.10.10 -> 2.30.30.30 -> 2.65.65.65).

Regarding the Lifecycle Controller, you first should update it to the latest version when it was separated from iDRAC.
Here's the link: https://dell.to/2FClOjM

OR

You decide for the platform-specific bootable ISO: https://dell.to/3iAn4CL

with this ISO you update all components at once. For more guidance check out the related article Update PowerEdge Servers with Platform Specific Bootable ISO (SLN296511).

Let me know if this solved the issue.

Best regards,
Stefan

DELL-Marco B · Answer

Hello, which file did you download? Did you tried the method with firmimg.d7, described in this conversation? Thanks Marco

2ndSource · Answer

Hi,

i tried the following updates (and a few in between them and the current)

Dell LifeCycle Controller, Version 2 1.1.1

https://www.dell.com/support/home/de-de/drivers/driversdetails?driverid=74h61&productcode=poweredge-r620&oscode=ws8r2

iDRAC 1.31.30

https://www.dell.com/support/home/de-de/drivers/driversdetails?driverid=nv7km&productcode=poweredge-r620&oscode=ws8r2

if i try the iDRAC with Lifecycle Controller, Version 2.65.65.65 , no matter if i use the .exe or extract the firmimg.d7 i will always get the same error. Also with the old versions.

2ndSource · Answer

Hey,  dont had the time to test this earlier.  platform-specific bootable ISO did the trick. thanks for your help.

DELL-Marco B · Answer

Hello, ok let me know in case you need more support on this. Thanks Marco

PowerEdge Hardware General

R620 old firmware - cant update

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